IT Asst.Manager

Pengiklan Anonim; Jakarta Utara; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

Pengiklan Anonim is seeking a proactive IT leader to shape infrastructure strategy and drive system development for travel and tourism tech. You will oversee networks, servers, data security, and cloud systems while coordinating with GDS providers and airline partners to ensure seamless integration.

The role requires a Bachelor's degree in IT and at least 3 years in IT management within travel/e-commerce, with strong knowledge of GDS systems, CRM/ERP, and API integrations.

Qualifications

• Bachelor's degree in IT or related field.
• Minimum 3 years of IT management experience in travel, airline, or e-commerce.
• Strong knowledge of GDS systems (Amadeus, Galileo, Sabre, Travelport, etc.).
• Experience in Online Booking Systems, CRM, ERP, or Travel Reservation Platforms.
• Strong knowledge of Network Systems, Cybersecurity, Cloud Computing, and API integrations.
• Excellent leadership and communication skills to work across departments and external partners.

Responsibilities

• Design and implement IT strategies aligned with business needs.
• Manage IT infrastructure, including networks, servers, data security, and cloud systems.
• Develop IT policies to ensure operational efficiency and data security.
• Oversee and maintain GDS and airline/ticketing systems for seamless integration.
• Manage operation of booking platforms, websites, mobile apps, and CMS.
• Ensure cybersecurity measures are in place to protect company data.
• Handle troubleshooting, maintenance, and system upgrades as needed.
• Analyze business needs and propose technology-driven solutions to enhance customer experience.
• Manage software development or integration to support business operations (CRM, ERP, Online Booking Systems, API integrations).
• Optimize customer engagement via AI, data analytics, and cloud computing.
• Lead and mentor the IT team; coordinate with GDS providers, airline partners, and travel tech vendors.
• Manage IT budget and ensure tech investments add value to the business.

Skills

Leadership

Communication

Vendor management

Team mentoring

Fast-paced environment

Education

Bachelor's degree in IT or related field

Tools

GDS (Amadeus, Galileo, Sabre, Travelport)

Online Booking Systems

CRM

ERP

API integrations

Cloud computing

Cybersecurity

Job description

We are looking for a proactive, innovative individual with strong expertise in IT infrastructure, system development, and airline/ticketing technologies (GDS and reservation systems) to support the travel and tourism industry.

Key Responsibilities

Design and implement IT strategies aligned with business needs.

Manage IT infrastructure, including networks, servers, data security, and cloud systems.

Develop IT policies to ensure operational efficiency and data security.

System & Security Management

Oversee and maintain GDS (Amadeus,Galileo, Sabre, Travelport, etc.) and airline/ticketing systems to ensure seamless integration and performance.

Manage the operation of booking platforms, websites, mobile applications, and content management systems.

Ensure cybersecurity measures are in place to protect company data and prevent cyber threats.

Handle troubleshooting, maintenance, and system upgrades as needed.

Technology Development & Innovation

Analyze business needs and propose technology-driven solutions to enhance customer experience.

Manage software development or integration to support business operations, includingCRM, ERP, Online Reservation Systems, and API integrations with Airlines and Travel Platforms.

Optimize customer engagement through cutting-edge technology, such as AI, Data Analytics, and Cloud Computing.

Lead and mentor the IT team to ensure effective performance.

Coordinate with GDS Providers, Airline Partners, and Travel tech vendors for system integration and updates.

Manage the IT budget and ensure technology investments add value to the business.

Qualifications

Bachelor's degreein Information Technology, Information Systems, or a related field.

Minimum 3 years of experience in IT management, preferably in the travel, airline, or e-commerce industry.

Strong understanding of GDS systems (Amadeus,Galileo, Sabre, Travelport, etc.) and airline/ticketing technology.

Experience in managing Online Booking Systems, CRM, ERP, or Travel Reservation Platforms.

Strong knowledge of Network Systems, Cybersecurity, Cloud Computing, and API integrations.

Excellent leadership and communication skills to work across departments and external partners.

Ability to thrive in a fast-paced and dynamic environment.

If you are a forward-thinking IT professional with expertise in Travel Technology, GDS, and Reservation Systems, and want to be part of a leading tour & travel company in Indonesia, We want to meet you!

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• Berapa tahun pengalaman kerjamu sebagai manajer teknologi informasi?
• Berapa tahun pengalaman kerjamu di bidang pengembangan software?
• Pernahkah kamu mendapatkan pekerjaan yang bertanggung jawab dalam manajemen vendor?
• Sistem reservasi (CR) dan distribusi (GD) apa saja di bawah ini yang bisa kamu gunakan?
• Berapa tahun pengalaman kerjamu di bidang manajemen proyek?
• Berapa lama waktu yang kamu butuhkan untuk memberi tahu perusahaanmu saat ini?