IR Service Engineer

Johnson Controls; Jakarta Pusat; On-site; IDR 216,000,000 - 300,000,000; Full time

Benefits offered by this job

Competitive Salary

Paid time off

Benefits package

On-the-job training

Collaborative team

Zero Harm safety

Job summary

Johnson Controls Indonesia is seeking a Senior Field Service Engineer to service, maintain, commission, and troubleshoot a full range of Process and Industrial refrigeration equipment.

The role involves traveling across Southeast Asia to support customers, uphold safety standards, mentor junior team members, supervise subcontractors, and contribute to growing the maintenance base through strong customer relationships.

Qualifications

• Experience with Industrial & Process refrigeration systems.
• Knowledge of screw, centrifugal and reciprocating compressors.
• Familiarity with PLC and microprocessor controls.
• Awareness of ASHRAE standards.
• Knowledge of refrigerants and health & safety practices.
• Proficient in MS Office and email.

Responsibilities

• Carry out service, maintenance, commissioning, and repair on refrigeration equipment.
• Travel across Southeast Asia to service customers.
• Ensure work is performed safely with minimal callbacks.
• Complete service reports accurately and timely, weekly for long jobs.
• Supervise subcontractors supporting JCI projects.
• Mentor FLSP team and share field knowledge.
• Maintain company vehicle and tools in good condition.
• Identify opportunities for new services and parts.

Skills

Industrial refrigeration

Compressor knowledge

PLC controls

ASHRAE standards

Refrigerants

Health & Safety

MS Office & Email

Job description

Who we are:

Build your best future with theJohnson Controlsteam

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of theJohnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What you will do:

• Carry out service, maintenance, commissioning, overhaul, trouble-shooting, installation, warranty repair and any other specialist service on the complete range of JCI and other manufactures Process and Industrial refrigeration equipment.
• Carry out comprehensive plant audit for Industrial and Process refrigeration systems and write detailed report explaining the plant condition, observations and recommendations
• Travel throughout the South East Asia and other regions shore and off shore as required by the business in order to service the customer base
• Carry our service work to the highest possible standard in line with JCI policy & procedures and industry recognised best practices.
• Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense
• Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis
• During your day to day work in the field, actively identify and promote new/additional services, parts and products to our customers and feedback either verbally or via your service report of potential opportunities to the relevant person in the service office
• Supervise subcontractors working on behalf of JCI
• As Sr. Engineer ensure that experience is passed on to the rest of the FLSP team through mentoring and training.
• Maintain service vehicle and any other tools and/or equipment assigned to you in good condition
• Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers
• Ensure the highest standard of safety are maintained at any job site at all time including but not limited to JCI staff.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management

What we look for:

• Industrial & Process Refrigeration products and systems knowledge
• Screw, Centrifugal and Reciprocating compressor knowledge
• PLC and microprocessor controls knowledge
• ASHRAE standards
• Refrigerants
• Health & Safety
• PC Skills: MS Office (Excel, Words, Powerpoint) and Email

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy