Investigator Agent 4 Tangerang

Home Credit Indonesia; Tangerang; On-site; IDR 96,000,000 - 216,000,000; Full time

Job summary

Home Credit Indonesia is seeking a security investigator based in Tangerang to conduct structured investigations across company sites, including POS and employee background checks, in line with procedures and SLAs. You will gather evidence, compile reports, and support risk mitigation efforts.

The role requires a Bachelor degree and at least two years in banking/financial security or related fields, with experience engaging with police or public prosecutors as needed.

Qualifications

• Bachelor degree or above.
• Minimum 2 years experience in banking/financial field with related function.
• Experience dealing with police force or public prosecutor.

Responsibilities

• Conduct security investigations and surveys in company operating areas, overt and covert.
• Carry out AF Trigger investigations per daily task assignments and ensure timely SLA.
• Investigate Point of Sales (POS) per business needs and company procedures within SLA.
• Perform Employee Background Check (EBC) as required by HR and business needs within SLA.
• Collect security data, prepare reports, capture evidence (photos/voice), and ensure report accuracy.

Education

Bachelor Degree or above

Job description

• Conduct security investigation and survey on company operating areas in both overt and covert manners.
• Conduct AF Trigger investigation based on daily task assignment and ensure every assignment is handled properly, based on company procedure and in timely SLA.
• Conduct investigation process for Point of Sales (POS) in accordance with the business needs based on company procedure and in timely SLA.
• Conduct Employee Background Check (EBC) to complete the request from HR Function and business needs based on company procedure and in timely SLA.
• Responsible for security & investigation related data collection and analyzing, preparing report, collect evidence photo and voice recording and ensure every data and information on report is accurate.

Minimum Qualifications

• Minimum Bachelor Degree or above.
• Minimal 2 years experience in banking/ financial field with related function.
• Experience in dealing with police force or public prosecutor.