Investigator Agent 3 Palembang

Home Credit Indonesia; Palembang; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Home Credit Indonesia is seeking a Security Investigator to conduct comprehensive security investigations and surveys across company operating areas, using both overt and covert approaches to ensure risk visibility and control.

The role includes executing AF Trigger investigations per daily tasks and SLA, inspecting POS security in line with business needs, and performing Employee Background Checks (EBC) to support HR and operations. Strong data collection and reporting are essential.

Qualifications

• Bachelor degree or above.
• Minimum 2 years experience in banking/financial field.
• Experience dealing with police force or public prosecutor.

Responsibilities

• Conduct security investigations and surveys of company operating areas (overt and covert).
• Perform AF Trigger investigations per daily task assignments and ensure timely SLA.
• Investigate POS security in accordance with business needs and company procedures.
• Conduct Employee Background Checks (EBC) to support HR and business requirements.
• Collect data, prepare reports, and ensure evidence (photos/voice recordings) is accurate.

Skills

Banking experience

Public prosecution liaison

Education

Bachelor degree or above

Job description

• Conduct security investigation and survey on company operating areas in both overt and covert manners.
• Conduct AF Trigger investigation based on daily task assignment and ensure every assignment is handled properly, based on company procedure and in timely SLA.
• Conduct investigation process for Point of Sales (POS) in accordance with the business needs based on company procedure and in timely SLA.
• Conduct Employee Background Check (EBC) to complete the request from HR Function and business needs based on company procedure and in timely SLA.
• Responsible for security & investigation related data collection and analyzing, preparing report, collect evidence photo and voice recording and ensure every data and information on report is accurate.

Minimum Qualifications

• Minimum Bachelor Degree or above.
• Minimal 2 years experience in banking/ financial field with related function.
• Experience in dealing with police force or public prosecutor.