Investigator Agent 3 Ambon

Home Credit Indonesia; Ambon; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Home Credit Indonesia is seeking a Security & Investigation Officer to conduct investigations and surveys across Ambon and surrounding areas, following company procedures and SLA. The role includes AF Trigger investigations tied to daily tasks and ensures timely, accurate handling.

You will also perform POS-related investigations per business needs, conduct Employee Background Checks, and deliver evidence-backed reports for HR and operations, maintaining data integrity.

Qualifications

• Bachelor's degree or higher required.
• Minimum 2 years experience in banking/financial field with related function.
• Experience in dealing with police force or public prosecutor.

Responsibilities

• Conduct security investigations and surveys in operating areas, overtly and covertly, per procedures and SLA.
• Perform AF Trigger investigations based on daily task assignments and ensure timely handling.
• Investigate POS security needs in line with business requirements and procedures.
• Conduct Employee Background Checks (EBC) to support HR and business needs.
• Collect data, prepare reports, and gather evidence (photos/voice) ensuring accuracy.

Skills

Security investigations

Data reporting

Education

Bachelor's degree

Tools

Police liaison

Job description

• Conduct security investigation and survey on company operating areas in both overt and covert manners.
• Conduct AF Trigger investigation based on daily task assignment and ensure every assignment is handled properly, based on company procedure and in timely SLA.
• Conduct investigation process for Point of Sales (POS) in accordance with the business needs based on company procedure and in timely SLA.
• Conduct Employee Background Check (EBC) to complete the request from HR Function and business needs based on company procedure and in timely SLA.
• Responsible for security & investigation related data collection and analyzing, preparing report, collect evidence photo and voice recording and ensure every data and information on report is accurate.

Minimum Qualifications

• Minimum Bachelor Degree or above.
• Minimal 2 years experience in banking/ financial field with related function.
• Experience in dealing with police force or public prosecutor.