Insurance Sales & Solutions Advisor

Zurich 56 Company Ltd; Batam; On-site; IDR 100,000,000 - 180,000,000; Full time

Job summary

Zurich 56 Company Ltd in Batam is seeking a results-driven Insurance Sales professional who will sell on the phone and via email, identify customer needs, and contribute to product and process improvements.

You will handle quotes with accuracy, maintain data in systems, support campaigns, and collaborate with internal teams to ensure a high‑quality customer experience. Experience in general insurance and a customer‑facing background are preferred.

Qualifications

• Excellent communication & interpersonal skills.
• Detail-oriented and analytical.
• Customer-focused mindset.
• Experience as Sales in General insurance min 1 year.
• Knowledge general Insurance products,Policy terms, underwriting rules, claims processes

Responsibilities

• Sells the organization’s propositions to new and existing clients while ensuring the customer experience.
• Resolves and/or escalates issues and oversees service delivery across process stages (e.g., claims, invoicing).
• Identifies customer needs and cross-sells additional offerings to existing clients.
• Ensures quotations are issued promptly and accurately, maintaining data integrity in relevant systems.
• Supports marketing campaigns and collaborates with other units on product/service/process enhancements.

Skills

communication skills

interpersonal skills

detail-oriented

analytical

customer-focused

Job description

Zurich 56 Company Ltd in Batam is seeking a results-driven Insurance Sales professional who will sell on the phone and via email, identify customer needs, and contribute to product and process improvements.

You will handle quotes with accuracy, maintain data in systems, support campaigns, and collaborate with internal teams to ensure a high‑quality customer experience. Experience in general insurance and a customer‑facing background are preferred.