Insurance Admin & Policy Support Specialist

Asuransi Bintang; Manado; Remote; IDR 180,000,000 - 240,000,000; Full time

Benefits offered by this job

Competitive salary

Remote setup assistance

Health insurance

Professional growth

Job summary

Asuransi Bintang is seeking a meticulous Remote Insurance Policy Specialist to manage and administer a wide range of policies from a home office. You will work with underwriters, sales agents, and clients to handle endorsements, renewals, and inquiries, ensuring compliance and high service levels.

The role emphasizes accuracy, regulatory knowledge, and independent work in a fully remote Indonesian setup, with a focus on client satisfaction and efficient policy processing.

Qualifications

• Minimum 3 years of experience in insurance policy administration.
• Solid understanding of various insurance products and policy structures.
• Excellent written and verbal communication skills, comfortable communicating via digital channels.
• Proficiency in insurance software systems.

Responsibilities

• Administer insurance policies, including processing applications, endorsements, renewals, and cancellations.
• Serve as a primary contact for clients and agents regarding policy inquiries and changes.
• Ensure policy documentation is accurate, complete, and compliant with regulations.

Skills

Insurance policy administration

Attention to detail

Remote work

Communication skills

Tools

Insurance software systems

Job description

• What Insurance Admin Policy Support Specialist...

Showing 13 Insurance Admin Policy Support Specialist jobs in Manado

Our client is seeking a meticulous and proactive Remote Insurance Policy Specialist to join their expanding virtual team, based remotely to serve clients across Indonesia. In this role, you will be responsible for managing and administering a wide range of insurance policies, ensuring accuracy, compliance, and client satisfaction from your home office. You will work closely with underwriters, sales agents, and clients to handle policy endorsements, renewals, and inquiries. This is an excellent opportunity for a detail-oriented professional who thrives in an independent work environment and is passionate about providing exceptional service in the insurance sector.

Key Responsibilities

• Administer insurance policies, including processing applications, endorsements, renewals, and cancellations.
• Serve as a primary contact for clients and agents regarding policy inquiries and changes.
• Ensure policy documentation is accurate, complete, and compliant with all regulations.
• Assist with the resolution of policy-related issues and customer concerns.
• Maintain up-to-date knowledge of insurance products, policy terms, and regulatory updates.
• Collaborate with internal teams to streamline policy administration processes and improve client experience.

Requirements

• Minimum 3 years of experience in insurance policy administration or a related role.
• Solid understanding of various insurance products and policy structures.
• Exceptional attention to detail and accuracy in data management.
• Strong organizational and time-management skills, essential for remote work.
• Excellent written and verbal communication skills, comfortable communicating via digital channels.
• Proficiency in insurance software systems and standard office productivity tools.

Benefits

• Competitive annual salary commensurate with experience.
• Comprehensive remote work setup support.
• Full health, dental, and vision insurance benefits.
• Opportunities for continuous learning and professional growth in the insurance field.
• Flexible remote working hours and a supportive virtual team culture.

Posted 2 days ago