Innov Excellence Executive

PT HM Sampoerna Tbk.; Indonesia; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

PT HM Sampoerna Tbk. is seeking an Innovation Excellence Executive in Jakarta to bridge technology and human interaction, shaping experiences that delight users and impact product success.

The role focuses on turning insights into intuitive experiences, designing across digital and physical touchpoints, and iterating offerings based on feedback and business priorities.

Qualifications

• Bachelor's degree or equivalent experience in design, psychology, HCI, or related field.
• Strong foundation in user research, UX/UI, interaction design, and design thinking.
• Ability to translate user and business needs into practical, intuitive design solutions.
• Experience developing user journeys, wireframes, prototypes, and design concepts.

Responsibilities

• Analyze user behaviors, conduct research, and gather insights to understand pain points and experiences.
• Develop intuitive interfaces and engaging interactions across digital and physical touchpoints.
• Utilize psychology, interaction and visual design principles, and business strategy for seamless UX.
• Create wireframes, prototypes, information architectures, and user journeys.

Skills

UX design

User research

Wireframes

Prototyping

Information Architecture

Design thinking

Stakeholder management

Education

Bachelor's degree in Design, Psychology, HCI, or related field

Tools

Figma

Adobe XD

InVision

Sketch

Job description

Innovation Excellence Executive

Location: Jakarta, Indonesia

Working Pattern: Onsite

At PMI, we've chosen to do something incredible. We've transformed our business and are building our future on one clear purpose-to deliver a smoke-free future.

With huge change comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

A UX (User Experience) Designer is responsible for creative problem-solving bridging the gap between technology and human interaction, crafting desirable experiences that delight users and impact the business success of products and the satisfaction and engagement of users globally.

Impact You'll Own

• Turn user insights into intuitive, meaningful experiences.
• Design seamless interactions across digital and physical touchpoints.
• Bring ideas to life through journeys, wireframes, and prototypes.
• Continuously refine experiences based on user feedback and business priorities.
• Explore new tools and approaches to push the boundaries of design

What You'll Do

• Analyze user behaviors, conduct research, and gather insights to understand pain points, experiential challenges, and what people want/need.
• Develop intuitive interfaces and engaging interactions that make digital & physical products & services not just functional but intuitive and enjoyable.
• Utilize a blend of psychology, interaction and visual design principles, business strategy, and user research to ensure seamless user experience.
• Develop wireframes, prototypes, concept models, Information Architecture plans, user journeys, and other user behavior-relevant requirements and artefacts.
• Continuously iterate and refine design proposals based on user feedback, business directions, product roadmaps and technology opportunities, to get from concepts to products & services that people use and love.
• Explore new tools and techniques to innovate and push the boundaries of the design practice.

Skills & Capabilities

• Bachelor's degree in Design, Psychology, Human-Computer Interaction, or a related field, or equivalent relevant experience.
• Strong foundation in user research, UX/UI, interaction design, and design thinking.
• Ability to translate user and business needs into practical, intuitive design solutions.
• Experience developing user journeys, wireframes, prototypes, and design concepts.
• Strong project management, collaboration, and stakeholder influencing skills.
• Curious, adaptable, and passionate about continuous learning and design innovation.

Equal Opportunities Statement

We believe that diverse perspectives and experiences make us stronger. As an equal opportunity employer, we are committed to creating a workplace where every individual feels welcomed, respected, valued, and empowered to reach their full potential.

We encourage applications from people of all backgrounds and identities, and provide reasonable accommodations to ensure an accessible recruitment process. If you need support or adjustments during your application, let us know-we're here to help you succeed.

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