Identity Verification Product Manager Intern

Shopee; Indonesia; On-site; IDR 27,900,000 - 50,220,000; Full time

Job summary

Shopee Indonesia invites ambitious interns to join our Product Management team focused on identity verification workflows. You will analyze requirements, map user journeys, and help design solutions for document recognition and liveness detection.

Working with engineering, design, risk, and security teams, you will gather user feedback, document requirements, build prototypes and flowcharts, and contribute to product documentation while learning how modern verification systems operate in a

Qualifications

• Bachelor's or Master's degree in any major; CS/IS/data science/design backgrounds are a plus.
• Interest in digital products and identity verification; understand user needs and business scenarios.
• Strong logical reasoning and problem-solving; Excel/Sheets familiarity a plus.
• Clear requirement writing, workflow mapping, and ability to explain issues; prototyping/flowchart tools a plus.
• Proactive, detail-oriented, able to learn new domains quickly and own tasks.

Responsibilities

• Requirements analysis and problem definition: gather business needs, user feedback, and issues in verification flows and document requirements clearly.
• Product solution and experience design: help design and improve workflows for identity verification capabilities such as document recognition and liveness detection; prepare PRDs, flowcharts, and prototypes.
• Cross-functional execution: collaborate with engineering, algorithm, design, risk, and security teams on reviews, development, testing, launch validation, and issue resolution.
• Data and feedback analysis: organize process data and user feedback, assess verification outcomes and experience issues, and recommend improvements.
• Industry research and knowledge sharing: track identity verification developments, AI-related risks, and industry products; support research and documentation.

Skills

Analytical skills

Documentation

Communication

Adaptability

Internship interest in product mgmt

Education

Bachelor's or Master's degree

Tools

Flowchart tools

Prototyping tools

Job description

Shopee Indonesia invites ambitious interns to join our Product Management team focused on identity verification workflows. You will analyze requirements, map user journeys, and help design solutions for document recognition and liveness detection.

Working with engineering, design, risk, and security teams, you will gather user feedback, document requirements, build prototypes and flowcharts, and contribute to product documentation while learning how modern verification systems operate in a