Hub Operations Lead - Last-Mile & Logistics

Shopee; Indonesia; On-site; IDR 80,352,000 - 122,760,000; Full time

Job summary

Shopee Operations in Indonesia manages end-to-end logistics from buyer search to delivery. The team analyzes KPIs, monitors performance, and conducts root-cause analysis across the region.

Roles include handling Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud to ensure smooth operations. We are seeking candidates with at least 2 years in Logistics/Supply Chain, familiar with planning, shipping, and warehousing strategies.

Qualifications

• Graduated from high school or equivalent.
• Diploma or Bachelor's degree from all majors welcomed.

Responsibilities

• Monitor inbound and outbound processes, including delivery to 3PL and Last Mile.
• Monitor sortation and distribution of packages by couriers.
• Create schedule and route for package delivery to customers.

Skills

Logistics coordination

Planning

Warehousing

3PL coordination

Education

High School Diploma or equivalent

Diploma or Bachelor's degree (any major)

Job description

Shopee Operations in Indonesia manages end-to-end logistics from buyer search to delivery. The team analyzes KPIs, monitors performance, and conducts root-cause analysis across the region.

Roles include handling Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud to ensure smooth operations. We are seeking candidates with at least 2 years in Logistics/Supply Chain, familiar with planning, shipping, and warehousing strategies.