HOUSEKEEPING, CAMP & LAUNDRY SUPERINTENDENT

PT Amman Mineral Nusa Tenggara; Nusa Tenggara Barat; On-site; IDR 180,000,000 - 280,000,000; Full time

Job summary

PT Amman Mineral Nusa Tenggara invites a seasoned hospitality professional to lead housekeeping, camp and laundry operations atSite Based - West Sumbawa. You will drive cleanliness, hygiene, safety, and service excellence across all facilities while aligning with company policies, HSE standards, and project needs.

The role requires overseeing accommodations, public areas, dining halls, pest control, waste management, and workforce wellbeing.

Qualifications

• Bachelor's degree in hospitality management or related field.
• 18+ years in managing large-scale housekeeping, camp and laundry operations in remote environments.
• 5–7 years in managerial hospitality roles (superintendent/manager).
• Knowledge of camp management operations, quality control, budgeting, and HSE compliance.

Responsibilities

• Lead housekeeping, camp accommodation, and laundry operations.
• Oversee cleaning of accommodations, dining halls, public areas, and PPE hygiene.
• Manage camp check-in/check-out, housing allocation, and utilities.
• Develop SOPs, SLAs with vendors, and audit programs for quality control.
• Budget planning, cost control, and reporting on KPIs and improvements.

Skills

Leadership

Team development

HSE compliance

Camp management

Budgeting

Vendor management

Communication

Problem solving

Education

Bachelor's degree in hospitality management

Tools

CMMS / Camp Management System

Hospitality management platforms

Job description

Report to Manager - Hospitality, Supt. - Housekeeping, Camp & Laundry is responsible to lead, manage, and ensure the effective operation of housekeeping, camp accommodation, and laundry services in a remote mining environment, delivering high standards of cleanliness, hygiene, safety, and service excellence. This role is responsible for ensuring all facilities are maintained in accordance with company policies, HSE standards, and operational requirements, while supporting workforce wellbeing and compliance. The incumbent ensures service delivery is timely, cost-effective, and aligned with the needs of employees, business partners, and project stakeholders across site facilities.

Housekeeping & Laundry Services

• Ensure all accommodations, public areas, dining halls, and common rooms are cleaned and maintained according to company and health standards.
• Supervise laundry services and ensure correct use of chemicals and equipment.
• Conduct routine inspections and audits of facilities and implement corrective actions.
• Maintain uniform cleanliness and hygiene standards for all personnel including PPE enforcement.
• Oversee pest control and waste management practices for hygiene compliance.

Camp Management

• Oversee camp operations, including check-in/check-out processes, housing allocation, and utilities maintenance.
• Coordinate with Maintenance to ensure all accommodations are in good condition and ready for occupancy.
• Use Camp Management System for efficient tracking of occupancy, maintenance requests, and employee movements.
• Collaborate with HR, Medical, and Logistics teams to support onboarding and mobilization logistics.

Leadership & Team Management

• Lead a multicultural workforce and ensure training, development, and performance management.
• Coach and mentor subordinates for career development and operational excellence.
• Ensure proper delegation, job rotation, and workforce optimization within hospitality units.
• Promote safety culture, discipline, and professional conduct across teams.

Operational Excellence & Quality Control

• Develop and implement SOPs and work instructions in alignment with global hospitality standards.
• Implement and monitor service level agreements (SLAs) with vendors and internal users.
• Develop proactive improvement initiatives, inspections, and audits for continuous quality improvement.
• Oversee regular performance and cleanliness audits, and ensure adherence to Indonesian regulations and company policies.

Budgeting, Planning & Reporting

• Develop and control departmental budgets in collaboration with planning and finance.
• Monitor actual spending and ensure alignment with forecasts and targets.
• Prepare reports on service levels, usage statistics, KPIs, and improvement plans.
• Support planning and execution of infrastructure projects related to camp upgrades or expansions.

Compliance & Risk Management

• Ensure compliance with HSE regulations, and hazardous materials handling.
• Respond to and manage emergency situations (e.g., health outbreak, fire, flood) with proper contingency planning.
• Conduct and review risk assessments and mitigation plans related to housekeeping and accommodation services.

What skills and experience do you need?

• Bachelor's degree in hospitality management, Business Administration, or a related field.
• Have 18 years of proven experience in managing large-scale Housekeeping, Camp & Laundry operations in a remote mining or industrial environment.At least 5-7 years of experience in a Managerial role related to Hospitality Management as Jr Manager/ Superintendent - Housekeeping, Camp & Laundry.
• Strong knowledge of Camp Management Operations & System, quality control, and hospitality best practices; Proven ability in Hospitality service standards, Budgeting and cost control, Vendor and contract management, Project planning and logistics coordination; Solid understanding of HSE compliance requirements related to hospitality services;
• Proficient in using hospitality management software and tools (Computerized Maintenance Management System or hospitality management platforms); Have a knowledge of industry trends and best practices; Proven experience in managing large-scale of hospitality services and operations within an organization, such as hotels/ resorts/ cruises.
• Proven leadership in diverse environments, team development, and problem-solving; Good communication and interpersonal skills, with the ability to organizational and customer service skills to excel in a dynamic operation; Ability to work both independently and as a team player and thrive in a fast paced and high-pressure environment.
• Excellent communication skills in English both verbal and written and computer literate.
• Willing to be based at site with regular working days; Possibility to relocate family.

Working Location : Site Based - West Sumbawa

Closing Date Application : 23 November 2026