Housekeeping Aide-Lead

Four Points by Sheraton; Kuta; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

Four Points by Sheraton Bali Seminyak is hiring a Non-Management Housekeeping professional to maintain clean, safe guest areas and support daily operations. You will use checklists, report maintenance needs, and ensure cleanliness to Marriott standards.

Responsibilities include supervising, training, scheduling, and coaching team members; maintaining equipment, and following safety policies. Strong guest service mindset and ability to work with diverse teams are essential.

Qualifications

• Experience in housekeeping or hospitality preferred.
• Ability to follow checklists and standardized procedures.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain cleanliness and condition of assigned areas per standards.
• Identify and report maintenance issues; coordinate with other departments for urgent repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and coaching employees.

Skills

Housekeeping

Guest service

Team leadership

Safety procedures

Education

High school diploma

Tools

POS systems

Computers

Job description

Additional Information

Job Number 25085447

Job Category Housekeeping & Laundry

Location Jalan Petitenget, Gang Cendrawasih No. 99 DS, Seminyak Bali 80361, Indonesia VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.