Laboratorium Supervisor: Mutu, K3, Dan Kepemimpinan

Pt. Diagnos Laboratorium Utama, Tbk; Makassar; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Marriott International's Four Points by Sheraton Makassar hotel is seeking a Hotel Cleanliness Supervisor to lead the housekeeping team and ensure guest room and public area standards. You will inspect rooms, coordinate with engineering and front desk, manage daily schedules, and support management in hiring, training and coaching staff.

You will promote safety, uphold brand standards, and communicate with clear, professional language while maintaining guest satisfaction in a busy resort

Qualifications

• At least 1 year of related work experience.
• Education: High school diploma or GED equivalent.
• Ability to supervise and coach staff in a hospitality setting.

Responsibilities

• Inspect guest rooms, public areas, and facilities to ensure quality standards.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry; update room status and communicate changes.
• Assist management in hiring, training, scheduling, evaluating, and motivating employees.
• Follow safety and security policies and complete required training and certifications.

Skills

Supervisory experience

Communication

Guest service

Education

High school diploma / GED

Job description

Hotel Cleanliness Supervisor

Job Description

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Jalan Andi Djemma No. 130, Makassar South 90222, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.