Housekeeping Aide

Four Points by Sheraton; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Four Points by Sheraton Medan at Jalan Jendral Gatot Subroto No. 395, Medan North 20119, Indonesia seeks a dedicated housekeeping team member to respond to guest requests, identify maintenance issues, and set up guest rooms and public areas.

The role emphasizes safety, cleanliness, and efficient service within a non-management, full-time team. Join a global Marriott brand and contribute to a guest-centric experience while maintaining professional appearance and adhering to standards and

Responsibilities

• Respond promptly to guest requests and other departments.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Post caution signs and contact other departments for urgent repairs.
• Deliver guest requests and set up furniture in guest rooms as requested.
• Move, lift, and place objects weighing up to 55 pounds without assistance; assist with heavier items as needed.
• Follow safety and security policies; report hazards, accidents, or injuries; complete safety trainings.
• Maintain professional appearance and confidentiality; greet guests warmly and communicate clearly.
• Support team to reach common goals and uphold quality standards.

Job description

Additional Information

Job Number26122183

Job CategoryHousekeeping & Laundry

LocationJalan Jendral Gatot Subroto No. 395, Medan North 20119, Indonesia VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position TypeNon-Management

Position Summary

Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.