Hotel Security & Safety Lead (Night & Events)

PT Mad Monkey Hostels Indonesia; Klungkung; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

Mad Monkey Nusa Lembongan is seeking a Security Officer to ensure the safety of guests, staff, and property. You will conduct patrols, monitor CCTV, manage access during events, and respond quickly to emergencies, coordinating with managers and other departments.

The role requires a high school diploma, prior security experience in hospitality, strong communication, and the ability to stay calm under pressure. Flexibility for night shifts, weekends, and holidays is essential.

Qualifications

• Minimum high school diploma or equivalent.
• Guest security experience preferred in hospitality.
• Strong communication and interpersonal skills.
• Ability to handle conflicts and emergencies calmly.
• Physically fit, alert, disciplined and responsible.
• Flexible shifts including nights, weekends and holidays.
• First aid knowledge or safety training is a plus.

Responsibilities

• Maintain safety and security of guests, staff, and property.
• Conduct patrols of guest areas, pool, dining, and common spaces.
• Monitor access during events and busy hours.
• Respond to incidents, emergencies, and safety complaints.
• Log security records and handovers accurately.
• Coordinate with Front Office, Bar, and operations to address concerns.
• Protect assets and secure restricted areas.
• Assist with evacuation and fire safety procedures.

Skills

Strong communication

Interpersonal skills

Calm under pressure

Observation and vigilance

Education

High school diploma

Job description

Mad Monkey Nusa Lembongan is seeking a Security Officer to ensure the safety of guests, staff, and property. You will conduct patrols, monitor CCTV, manage access during events, and respond quickly to emergencies, coordinating with managers and other departments.

The role requires a high school diploma, prior security experience in hospitality, strong communication, and the ability to stay calm under pressure. Flexibility for night shifts, weekends, and holidays is essential.