Hosting Support Engineer | WordPress & Linux Expert

hosting.com; Provinsi Bali; Hybrid; IDR 89,280,000 - 200,880,000; Full time

Benefits offered by this job

Global team culture

Fast-paced environment

Job summary

hosting.com is seeking a junior systems administrator to help clients use our hosting platform. The role emphasizes assisting customers via tickets and live chat, using a stack including cPanel, Linux, Apache, MySQL and PHP. WordPress experience is a plus.

You will be comfortable SSHing into Linux, using common commands, and diagnosing basic server performance. A minimum of 1 year of experience and D3/S1 education is expected.

Qualifications

• Experience with Linux servers and SSH access.
• Basic PHP scripting and syntax knowledge.
• MySQL basic syntax and common errors.
• Experience with WordPress CMS from a user/manager perspective.
• DNS management and site migration experience.

Responsibilities

• Assist clients with hosting service usage via tickets and live chat.
• Troubleshoot issues on the cPanel/LAMP stack (Linux, Apache, MySQL, PHP).
• Migrate websites between servers and manage DNS records.

Skills

Linux server access (SSH)

WordPress CMS

One year experience

D3/S1 minimum

Education

D3/S1 or equivalent

Tools

grep

vi/nano

chmod/chown

htaccess rules

MySQL basic syntax

PHP scripting basics

DNS management

Job description

hosting.com is seeking a junior systems administrator to help clients use our hosting platform. The role emphasizes assisting customers via tickets and live chat, using a stack including cPanel, Linux, Apache, MySQL and PHP. WordPress experience is a plus.

You will be comfortable SSHing into Linux, using common commands, and diagnosing basic server performance. A minimum of 1 year of experience and D3/S1 education is expected.