Technical Support Engineer — Linux & WordPress Expert

JobCubby; Indonesia; On-site; IDR 100,440,000 - 145,080,000; Full time

Job summary

hosting.com is seeking a support role focused on assisting clients with our hosting platform. You will handle inquiries via tickets and live chat, leveraging a standard stack including cPanel, Linux, Apache, MySQL, and PHP. WordPress experience is a plus, as most sites run on WordPress.

The role requires strong English communication and the ability to diagnose performance issues, manage DNS, and perform server tasks. Join a global, fast-moving team delivering trusted hosting services.

Qualifications

• Good level of written and spoken English.
• Experience with Linux server management and hosting stack.
• Ability to identify and diagnose server performance issues.

Responsibilities

• Help clients and prospective clients use hosting service via support tickets and live chat.
• Troubleshoot hosting issues using standard stack (cPanel, Linux, Apache, MySQL, PHP).
• Assist with migrating websites and managing DNS/nameservers.

Skills

English proficiency

Tools

cPanel

Linux

Apache

MySQL

PHP

Job description

hosting.com is seeking a support role focused on assisting clients with our hosting platform. You will handle inquiries via tickets and live chat, leveraging a standard stack including cPanel, Linux, Apache, MySQL, and PHP. WordPress experience is a plus, as most sites run on WordPress.

The role requires strong English communication and the ability to diagnose performance issues, manage DNS, and perform server tasks. Join a global, fast-moving team delivering trusted hosting services.