Hospitality IT & Security Technician

Pt Giandhi Dunia Rekreasi; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

Hilton is seeking an Outlet Attendant in Surabaya to warmly greet guests, coordinate reservations, and support service staff for a smooth dining experience.

You will maintain presentation standards, assist with table setup, and uphold health and safety protocols while delivering attentive guest service. Fluency in English is required, with flexibility for shifts and guest-focused professionalism.

Qualifications

• High school diploma or equivalent; hospitality training is a plus
• Proven experience in a similar role in a hotel
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage
• Friendly, professional, and guest-focused
• Able to work flexible shifts

Responsibilities

• Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Skills

Guest reception

Service support

Guest experience

Coordination & communication

Presentation standards

Safety & hygiene

Fluent English

Education

High school diploma or equivalent

Job description

Hilton is seeking an Outlet Attendant in Surabaya to warmly greet guests, coordinate reservations, and support service staff for a smooth dining experience.

You will maintain presentation standards, assist with table setup, and uphold health and safety protocols while delivering attentive guest service. Fluency in English is required, with flexibility for shifts and guest-focused professionalism.