Hotel Guest Experience Ambassador

Tuniang Kuta Bali; Indonesia; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Hilton Indonesia is seeking a full-time Waiter to greet guests with a smile and deliver memorable dining experiences. You will support service staff, manage seating, and ensure guests feel valued from arrival to departure.

The role requires a high school diploma or equivalent, hotel experience, excellent communication, fluent English, and a guest-focused, professional appearance. You must be flexible with shifts and ready to work in a fast-paced hospitality environment.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Experience in a similar hotel role.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Ability to work flexible shifts.

Responsibilities

• Guest Reception: Greet guests warmly, manage reservations, ensure smooth seating.
• Service Support: Assist staff with table setup, clearing, and cleanliness.
• Guest Experience: Provide attentive service and respond to inquiries.
• Coordination & Communication: Liaise with kitchen/service teams for timely orders.
• Presentation Standards: Maintain high grooming and outlet appearance per brand.
• Safety & Hygiene: Follow health, safety, and hygiene protocols.

Skills

Excellent communication

Interpersonal skills

Grooming and professional appearance

Fluent English

Additional languages advantageous

Friendly, guest-focused

Flexible shifts

Education

High school diploma or equivalent

Job description

Hilton Indonesia is seeking a full-time Waiter to greet guests with a smile and deliver memorable dining experiences. You will support service staff, manage seating, and ensure guests feel valued from arrival to departure.

The role requires a high school diploma or equivalent, hotel experience, excellent communication, fluent English, and a guest-focused, professional appearance. You must be flexible with shifts and ready to work in a fast-paced hospitality environment.