Hospitality Admin & Guest Services Coordinator

Pt Decision Tree Indonesia; Jawa Barat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

JW Marriott Jakarta is seeking a dedicated supervisor to lead restaurant and hotel service teams, ensuring guests receive outstanding service. You will oversee opening/closing tasks, cleanliness, inventory, and staff coaching to maintain high standards.

You will collaborate with management to hire, train, schedule, and discipline, while upholding safety policies and protecting assets. Clear communication and hospitality experience are essential for success.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Ensure staff works together as a team to ensure optimum service.
• Inspect grooming and attire of staff, and rectify any deficiencies.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Education

High school diploma or GED

Job description

JW Marriott Jakarta is seeking a dedicated supervisor to lead restaurant and hotel service teams, ensuring guests receive outstanding service. You will oversee opening/closing tasks, cleanliness, inventory, and staff coaching to maintain high standards.

You will collaborate with management to hire, train, schedule, and discipline, while upholding safety policies and protecting assets. Clear communication and hospitality experience are essential for success.