Head of MCN

Madame Gie Cosmetics; Jakarta Pusat; On-site; IDR 350,000,000 - 750,000,000; Full time

Job summary

Madame Gie Cosmetics in Jakarta seeks a Senior Operations leader to drive MCN functions and translate company objectives into measurable KPIs. You will cascade targets to department leads and foster collaboration across Creator Management, Live Commerce, Community, and Operations.

The role emphasizes monitoring GMV, revenue, profitability, and creator growth, with weekly reviews and data-driven improvement plans to support executive decisions.

Qualifications

• Bachelor's degree in business or related field is required.
• Minimum 5 years of experience in MCN, Digital Agency, E-Commerce, Live Commerce, or related industries.
• At least 2 years in a managerial or leadership role.
• Strong leadership, strategic planning and people management capabilities.
• Solid understanding of MCN operations and influencer marketing.

Responsibilities

• Lead and oversee day-to-day operations across all MCN business functions.
• Translate company objectives into measurable KPIs and cascade targets to each Department Lead.
• Drive cross-functional collaboration across Creator Management, Live Commerce, Community, Business Development, Operations, and other teams.
• Monitor performance and ensure achievement of key metrics including GMV, Revenue, Profitability, and Creator Growth.
• Lead Weekly Business Reviews and execution of improvement plans.

Skills

Leadership

Strategic Planning

People Management

Problem Solving

Analytics

Communication

Stakeholder Mgmt

Cross-functional Collaboration

Organized

Education

Bachelor's degree in Business Administration, Management, Marketing, or a related field

Job description

• Lead and oversee the day-to-day operations across all MCN business functions.
• Translate company objectives into measurable KPIs and cascade business targets to each Department Lead.
• Drive cross-functional collaboration across Creator Management, Live Commerce, Community, Business Development, Operations, and other supporting teams.
• Monitor business performance and ensure the achievement of key metrics, including GMV, Revenue, Profitability, Creator Growth, and Operational Excellence.
• Lead Weekly Business Reviews (WBR), performance evaluations, and execution of improvement plans.
• Optimize resource allocation, prioritize strategic initiatives, and resolve operational challenges across departments.
• Coach, mentor, and develop Department Leads to build a high-performing and accountable organization.
• Prepare executive business reports and provide strategic recommendations to the Director based on data-driven insights.

Responsibilities

• Lead and oversee the day-to-day operations across all MCN business functions.
• Translate company objectives into measurable KPIs and cascade business targets to each Department Lead.
• Drive cross-functional collaboration across Creator Management, Live Commerce, Community, Business Development, Operations, and other supporting teams.
• Monitor business performance and ensure the achievement of key metrics, including GMV, Revenue, Profitability, Creator Growth, and Operational Excellence.
• Lead Weekly Business Reviews (WBR), performance evaluations, and execution of improvement plans.
• Optimize resource allocation, prioritize strategic initiatives, and resolve operational challenges across departments.
• Coach, mentor, and develop Department Leads to build a high-performing and accountable organization.
• Prepare executive business reports and provide strategic recommendations to the Director based on data-driven insights.

Requirements

• Bachelor's degree in Business Administration, Management, Marketing, or a related field.
• Minimum 5 years of experience in the MCN, Digital Agency, E-Commerce, Live Commerce, Creator Economy, or related industries.
• At least 2 years of experience in a managerial or leadership role.
• Strong leadership, strategic planning, people management, and problem-solving capabilities.
• Solid understanding of MCN operations, Creator Management, Live Commerce, Business Development, and Influencer Marketing.
• Strong analytical skills with the ability to interpret business data, monitor KPIs, and generate actionable insights.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Results-oriented, highly organized, and capable of thriving in a fast-paced environment.