HEAD OF IT

PT BOGA MAKMUR BERJAYA ABADI; Jakarta Pusat; On-site; IDR 900,000,000 - 1,400,000,000; Full time

Job summary

PT BOGA MAKMUR BERJAYA ABADI in Jakarta is seeking an experienced Head of IT to lead the group’s technology strategy, digital transformation, and data-driven decision-making across multiple restaurant brands.

You will align IT with business goals, manage ERP/POS systems, oversee cybersecurity, and build an innovative, high-performing IT team that partners with Finance, Operations and Marketing. This role demands strong ROI-focused leadership.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• 10+ years in IT, with leadership experience.
• 5+ years in F&B/restaurant industry preferred.
• Experience leading IT across multi-location environments.
• Strong business and financial acumen.

Responsibilities

• Develop and execute the IT strategy aligned with growth and expansion.
• Lead digital transformation to improve efficiency and data visibility.
• Oversee core systems: POS, ERP, CRM, inventory, and other apps.
• Ensure scalable IT infrastructure across locations.
• Partner with Finance, Operations, Supply Chain, HR, and Marketing.
• Build and mentor a high-performing IT team.

Skills

Leadership

Strategic thinking

Stakeholder management

Communication

Problem-solving

Financial acumen

Data-driven decision making

Team building

Education

Bachelor's Degree in Information Technology / Computer Science

Tools

POS

ERP

CRM

Inventory management systems

Job description

We are looking for an experienced and forward-thinking Head of IT to lead our technology strategy and digital transformation across a growing multi-brand restaurant group.

This is a high-impact leadership role for a technology leader who can go beyond IT operations—shaping how technology, data, and AI drive business growth, operational efficiency, and better decision-making across our restaurant network.

The ideal candidate combines strong technology expertise with business and financial acumen, and is comfortable operating in a fast-paced, multi-location environment.

Key Responsibilities

Develop and execute the company’s IT strategy in alignment with business growth, operational priorities, and expansion plans.

Lead digital transformation initiatives that improve operational efficiency, customer experience, and data visibility.

Identify opportunities to leverage technology, automation, and AI to create measurable business impact.

Advise senior leadership on emerging technologies and their potential business and financial impact.

Oversee the implementation, optimization, and integration of core systems, including POS, ERP, CRM, inventory, and other business applications.

Ensure reliable and scalable IT infrastructure across all locations, including networks, servers, databases, hardware, and software.

Ensure technology systems effectively support the operational needs of a growing restaurant network.

Data, Analytics & AI

Drive the development of data and analytics capabilities, including dashboards and reporting tools for business performance and decision-making.

Identify and implement practical AI and automation solutions across areas such as forecasting, workforce planning, customer insights, and operational workflows.

Technology Investment & Financial Management

Evaluate technology investments based on ROI, cost efficiency, scalability, and long-term business value.

Manage IT budgets, vendors, contracts, and technology partnerships to maximize value.

Build a technology roadmap that balances business needs, financial priorities, and future scalability.

Cybersecurity & IT Governance

Establish and maintain effective data governance, cybersecurity, backup, and disaster recovery frameworks.

Ensure appropriate controls are in place to protect company data, systems, and business continuity.

Leadership & Business Partnership

Lead, develop, and build a high-performing IT team with a strong service and solutions-oriented mindset.

Partner closely with Finance, Operations, Supply Chain, HR, Marketing, and other business functions to deliver technology solutions that create measurable business outcomes.

Foster a culture of innovation, accountability, and continuous improvement within the IT function.

Key Success Measures

System Reliability — Ensure critical IT systems and infrastructure are stable, secure, and reliable across all locations.

Digital & Technology Impact — Deliver technology initiatives that improve operational efficiency, visibility, and business performance.

Data & AI Adoption — Drive practical use of data, AI, and automation to improve decision-making and productivity.

Technology ROI — Ensure technology investments deliver measurable value, cost efficiency, and scalability.

Qualifications

Bachelor’s Degree in Information Technology, Computer Science, or a related field.

Minimum 10 years of experience in IT, covering IT operations, enterprise systems, infrastructure, and technology transformation.

Minimum 5 years of experience in the F&B/Restaurant industry, preferably within a multi-brand restaurant group.

Minimum 5 years of experience as a Head of IT, IT Director, or equivalent senior IT leadership position.

Proven experience leading IT operations and technology initiatives across multiple locations/outlets.

Strong understanding of POS, ERP, CRM, inventory, and other business systems within an operational environment.

Strong experience in digital transformation, data analytics, AI, automation, and technology implementation.

Strong business and financial acumen, with the ability to evaluate technology decisions based on ROI, cost-benefit, and long-term business value.

Strong leadership, communication, stakeholder management, and problem-solving skills.

Strategic, hands-on, commercially minded, and results-oriented.