Head of Insurance - Jakarta

PT Bibit Tumbuh Bersama; Jakarta Utara; On-site; IDR 900,000,000 - 2,000,000,000; Full time

Job summary

PT Bibit Tumbuh Bersama is seeking an experienced Head of Insurance to lead and scale our insurance initiatives across product development, broker/distribution, and operations. You will drive end-to-end growth, build partnerships, and lead 0-to-1 initiatives in a fast-paced, technology-driven environment.

The role requires deep experience in insurance product development, broker/channel management, and operations, with a track record of leading cross-functional teams and delivering innovative

Qualifications

• Bachelor’s degree in Insurance, Finance, Business, Economics, or related field.
• 7–10+ years of experience in bancassurance, insurance (underwriting and broking), or insurtech environments.
• Experience leading 0-to-1 initiatives or building products/businesses from the ground up is highly preferred.

Responsibilities

• Lead and execute 0-to-1 insurance projects from strategy to launch.
• Curate and develop life and general insurance products aligned with customer needs.
• Drive business growth across broker, partnership, and digital distribution channels.
• Build and manage strong relationships with brokers, insurance partners, and key stakeholders.
• Collaborate with Product, Customer Support, Operations, Marketing, and Technology teams to improve customer experience.
• Oversee operational processes to ensure efficiency and scalability.
• Monitor business KPIs and market trends to identify growth opportunities.
• Optimize operational workflows, service standards, and partner engagement processes.
• Ensure compliance with insurance regulations and internal governance policies.

Skills

Leadership

KPIs management

Stakeholder management

Data-driven

Cross-functional collaboration

Communication skills

Analytical thinking

Negotiation

Problem solving

Fast-paced environment

Education

Bachelor's degree in Insurance, Finance, Business, Economics, or related field

Job description

We are looking for an experienced and strategic Head of Insurance to lead and scale our insurance business initiatives across product development, broker/distribution management and operational excellence. This role will be responsible for driving end-to-end insurance business growth, building strong partnerships, and leading 0-to-1 initiatives within a fast-paced and technology-driven environment.

The ideal candidate has strong experience in insurance product development, broker/channel management, insurance operations, and is comfortable working cross-functionally across teams in the organization as well as external stakeholders.

Responsibilities

• Lead and execute 0-to-1 insurance projects from strategy to launch
• Curate and develop life and general insurance products aligned customer needs
• Drive business growth across broker, partnership, and digital distribution channels
• Build and manage strong relationships with brokers, insurance partners, and key stakeholders
• Collaborate with Product, Customer Support, Operations, Marketing, and Technology teams to improve customer experience
• Oversee operational processes to ensure efficiency and scalability
• Monitor business KPIs and market trends to identify growth opportunities
• Optimize operational workflows, service standards, and partner engagement processes
• Ensure compliance with insurance regulations and internal governance policies

Requirements

• Bachelor’s degree in Insurance, Finance, Business, Economics, or related field
• 7–10+ years of experience in bancassurance, insurance (underwriting and broking), or insurtech environments
• Proven experience in a leadership role managing teams and driving business growth
• Strong understanding of life insurance and/or general insurance products, and insurance operations
• Experience leading new business initiatives or building products/businesses from 0 to 1 is highly preferred
• Strong business acumen with experience managing KPIs and business performanceExcellent stakeholder management, negotiation, and partnership management skills
• Strong analytical and problem-solving capabilities with a data-driven mindset
• Experience working cross-functionally with Product and Technology teams is highly preferred
• Excellent verbal and written communication skills
• Comfortable working in a fast-paced, dynamic, and technology-driven environment
• Familiarity with broker/distribution channel management
• Experience managing insurance partnerships and strategic accounts
• Strong understanding of digital customer journeys and insurance technology solutions