Guest Services Bell Host & Shuttle Driver

Ruang Raya Indonesia; Surakarta; On-site; IDR 36,000,000 - 60,000,000; Full time

Job summary

Alila Solo in Surakarta (Central Java) invites a Bell Host to welcome guests, assist with luggage, and arrange transportation. You will drive the hotel shuttle and help guests with special requests, ensuring timely, safe service.

Applicants should have 1 year in a 5-star hotel bell/driver role, a valid driver's license, knowledge of local attractions, and fluent English. This full-time, on-site position offers a front-line guest experience in a luxury setting.

Qualifications

• 1 year experience as a Bell Driver in a 5-star hotel preferred.
• Valid driver's license required.
• Familiar with local area and attractions.
• Fluent in reading, writing and speaking English.
• Strong verbal and written communication with guests and staff.

Responsibilities

• Assist guests with luggage and packages and special requests.
• Provide hotel shuttle transport and local trips when needed.
• Welcome guests, anticipate service needs, and inform about facilities and hours.
• Assist guests with disabilities and ensure safe, timely service.
• Thank guests with genuine appreciation.

Skills

English fluency

Communication skills

Customer service

Job description

Alila Solo in Surakarta (Central Java) invites a Bell Host to welcome guests, assist with luggage, and arrange transportation. You will drive the hotel shuttle and help guests with special requests, ensuring timely, safe service.

Applicants should have 1 year in a 5-star hotel bell/driver role, a valid driver's license, knowledge of local attractions, and fluent English. This full-time, on-site position offers a front-line guest experience in a luxury setting.