Guest Experience Specialist – Luxury Stay & Local Highlights

The Luxury Collection; Komodo; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

The Luxury Collection is hiring a Guest Experience Expert in Labuan Bajo, Indonesia, at Pantai Wae Rana. You will deliver a range of services to guide guests through their stay, from check-in to local recommendations, ensuring memorable experiences.

Ideal candidates have a high school diploma and are prepared to work on site with professionalism, hospitality skills, and attention to brand standards. Training and growth opportunities are available within our luxury portfolio.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: No related work experience.
• Supervisory experience: No supervisory experience.
• License or certification: None.

Responsibilities

• Process operational needs and guest requests as part of daily tasks.
• Complete reports and document guest interactions to ensure seamless service.
• Share highlights of the local area and attractions with guests.
• Maintain professional appearance and adhere to brand standards at all times.

Education

High school diploma

Job description

The Luxury Collection is hiring a Guest Experience Expert in Labuan Bajo, Indonesia, at Pantai Wae Rana. You will deliver a range of services to guide guests through their stay, from check-in to local recommendations, ensuring memorable experiences.

Ideal candidates have a high school diploma and are prepared to work on site with professionalism, hospitality skills, and attention to brand standards. Training and growth opportunities are available within our luxury portfolio.