Guest Experience Officer

PT Arya Noble; Jakarta Selatan; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Arya Noble is seeking a Guest Experience Officer to warmly greet customers and provide full support throughout the service experience. The role expects an English-proficient candidate with a Diploma or Bachelor's in Hospitality/Tourism and at least 2 years in luxury or high-end hospitality.

You’ll help maintain a pristine, welcoming clinic environment and ensure customers feel valued during their visit. Join Arya Noble, a leading beauty and health brand group in Indonesia, and contribute to an

Qualifications

• Diploma or Bachelor's degree in Hospitality, Tourism, or a related field.
• Proficient in English: speaking, writing, and listening
• Minimum 2 years of experience in a similar customer-facing role within the hospitality industry, ideally in a luxury hotel or high end service environment.

Responsibilities

• Greet each customer warmly and professionally, creating a comfortable atmosphere.
• Provide full support to customers throughout the nursing process, from explaining procedures clearly, answering questions patiently, to providing detailed guidance.
• Maintaining a comfortable, clean, and professional clinic atmosphere, so that customers feel calm and comfortable during treatment.

Skills

Customer service

Hospitality

English proficiency

Communication

Education

Diploma or Bachelor's in Hospitality/Tourism

Job description

Working at Arya Noble, the leader of beauty brands in Indonesia, is a rare opportunity, and the perks that are available to you here are hard to find elsewhere.

With us, you will find your very own #ExcitingJourney as you embark on your career!

We have built what we consider, through intensive research and development, the perfect place for change, innovation, and endless possibilities. A place where you will become part of our journey and vision to create a brighter future and bring fresh inspiration in the world of skin health.

This is your chance to experience #ExcitingJourney by joining us if you have the passion with these following criteria:

Do you embrace your love and passion for the following activities?

Greet each customer warmly and professionally, creating a comfortable atmosphere and making them feel valued from the start of their visit.

Provide full support to customers throughout the nursing process, from explaining procedures clearly, answering questions patiently, to providing detailed guidance.

Maintaining a comfortable, clean, and professional clinic atmosphere, so that customers feel calm and comfortable during treatment.

Does it match your criteria?

Diploma or Bachelor's degree in Hospitality, Tourism, or a related field.

Proficient in English: speaking, writing, and listening

Minimum 2 years of experience in a similar customer-facing role within the hospitality industry, ideally in a luxury hotel or high end service environment.

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• How many years' experience do you have as a Guest Experience Officer?
• Apakah kamu berpengalaman di bidang pelayanan pelanggan?
• Berapa lama waktu yang kamu butuhkan untuk memberi tahu perusahaanmu saat ini?
• Bahasa apa saja di bawah ini yang fasih kamu gunakan?

Arya Noble is an investment strategic holding company based in Indonesia and expanding our reach throughout Asia. With our current role as an active & agile business incubator & accelerator, Arya Noble has created a group of companies in beauty, personal care, culinary, and other promising industries. Our growing portfolio includes award-winning brands such as ERHA, Marco, Genero, DermaXp, Dermies, Skinproof, Nouria, and many more.

We are here to build the perfect home for change, innovation, and limitless possibilities. We believe in making impacts not only through our products but also our people.

Arya Noble is an investment strategic holding company based in Indonesia and expanding our reach throughout Asia. With our current role as an active & agile business incubator & accelerator, Arya Noble has created a group of companies in beauty, personal care, culinary, and other promising industries. Our growing portfolio includes award-winning brands such as ERHA, Marco, Genero, DermaXp, Dermies, Skinproof, Nouria, and many more.

We are here to build the perfect home for change, innovation, and limitless possibilities. We believe in making impacts not only through our products but also our people.

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