Growth / Operations Lead - Fashion Brand

PT OVERZ CONCEPT FASHION; Provinsi Bali; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

OVERZ, a Bali-based fashion brand, seeks a Growth / Operations Lead who can connect sales, operations, and structure. This is a hands-on role, not just a manager, working directly with stores, founder, director, and contractors to build systems and drive sales.

The role focuses on increasing sales while creating transparent routines for stores, team, customers, reporting, and partnerships. Based in Bali with growth potential.

Qualifications

• Experience in operations / retail / growth / management / hospitality.
• Understanding of sales and the customer journey.
• Ability to work hands-on, not only delegate tasks.
• Experience managing people and processes.
• Strong organization and system-building skills.
• Understanding of the local Bali business environment.
• Ability to make decisions independently and bring tasks to completion.

Responsibilities

• Monitor sales and key store performance indicators.
• Manage social media and influencer marketing.
• Work with the customer database.
• Bring customers back and increase repeat sales.
• Find and develop partnerships.
• Turn working processes into clear systems.
• Daily control of OVERZ store operations.
• Control sales staff, discipline, schedules, and service quality.
• Monitor cash flow, sales, stock, and operational processes.
• Check that internal rules and standards are followed.
• Control customer experience and service level.

Skills

Growth

Operations

Retail

Management

Sales

Job description

Growth / Operations Lead - Fashion Brand

OVERZ is a conceptual men’s designer clothing brand based in Bali.

Our stores include the flagship store in Ubud and a new store in Canggu.

The brand is built around architectural cuts, dark aesthetics, oversized silhouettes, kimono-style garments, natural fabrics, and custom menswear.

OVERZ is developing retail stores, online sales, and its own internal operating system.

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Who We Are Looking For

We are looking for a strong Growth / Operations Lead — a person who can connect sales, operations, and structure.

We are not looking for a theorist or just a manager.

We need someone who can work hands‑on, does not wait for a team to solve problems, builds systems, and understands sales — not only “marketing”.

This role is the central link between the founder, director, stores, accounting, contractors, and customer base.

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Main Goal of the Role

To increase sales while building a clear system where stores, team, customers, reporting, and partnerships work transparently and consistently.

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Key Responsibilities

• Monitor sales and key store performance indicators


• Manage social media and influencer marketing


• Work with the customer database


• Bring customers back and increase repeat sales


• Find and develop partnerships


• Turn working processes into clear systems


• Daily control of OVERZ store operations


• Control sales staff, discipline, schedules, and service quality


• Monitor cash flow, sales, stock, and operational processes


• Check that internal rules and standards are followed


• Control customer experience and service level

Operations Management

• Organize the daily work of the company


• Control task execution and deadlines


• Coordinate between the director, employees, and contractors


• Maintain spreadsheets, reports, and internal tracking systems


• Prepare instructions, standards, and working processes


• Solve daily operational business tasks

Administration & Accounting

• Communicate with the company accountant


• Prepare and control documents


• Understand basic accounting logic


• Understand BPJS, payroll, invoices, tax reporting, and company documentation

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Requirements

• Experience in operations / retail / growth / management / hospitality


• Understanding of sales and the customer journey


• Ability to work hands‑on, not only delegate tasks


• Experience managing people and processes


• Strong organization and system‑building skills


• Understanding of the local Bali business environment


• Ability to make decisions independently and bring tasks to completion

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Will Be a Plus

• Experience in fashion retail


• Experience working with CRM / customer database


• Experience developing Google Maps, Instagram, WhatsApp, and Instagram as sales channels


• Experience working with foreign owners / PMA companies


• Experience opening new stores


• Understanding of premium customer service

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What We Offer

• A strong independent role inside a growing fashion brand


• Direct work with the founder and director


• Opportunity to grow into Head of Operations / Commercial Lead


• Participation in the development of stores, sales, and operational systems


• Salary: IDR 8–15 million / month depending on experience


• Performance bonuses based on results and growth

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Who We Are NOT Looking For

We are not looking for someone who only talks about strategy but does not execute.

We do not need a passive administrator.

We need a commercial operator who sees problems, takes responsibility, and brings tasks to results.