GPFS Storage Engineer

Kyndryl Inc.; Jakarta Utara; Hybrid; IDR 400,000,000 - 600,000,000; Full time

Job summary

Kyndryl is seeking a GPFS Storage Engineer to provide hands-on administration and incident resolution for IBM Spectrum Scale/GPFS and related storage infrastructure.

You will own service restoration for clusters, NSDs, paths and performance issues, and escalate complex cases to SMEs or vendors. This role supports growth into senior storage engineering paths.

Qualifications

• 3-5+ years of enterprise or HPC storage engineering with Spectrum Scale/GPFS.
• Knowledge of NSDs, quorum, filesets, storage pools, policies, recovery.
• Strong Linux troubleshooting and performance analysis.
• Experience with SAN/NAS, Fibre Channel and/or Ethernet/RDMA connectivity.
• Able to analyze IOPS, latency, throughput and capacity trends.
• Experience with enterprise storage OEM tooling.
• Formal incident, change and root cause analysis.

Responsibilities

• Administer Spectrum Scale clusters, filesystems, NSDs, filesets, storage pools and policies within approved change controls.
• Troubleshoot node, disk, NSD, path, mount, quorum and connectivity conditions and restore service using documented recovery procedures.
• Analyze capacity, IOPS, latency and throughput to identify basic storage, network or client‑side bottlenecks.
• Use Spectrum Scale mm* commands and vendor/storage tools to collect detailed health and diagnostic data.
• Participate in drive and node replacement, storage hardware recovery, firmware changes and post‑change validation.
• Support RDMA/InfiniBand storage paths and collaborate with network teams when transport conditions affect storage performance.
• Execute backup and configuration validation and agreed disaster recovery/recovery procedures.
• Own ticket and SLA progression, maintain technical documentation, contribute to root cause analysis, mentor L1 engineers and improve runbooks.

Skills

GPFS administration

Linux troubleshooting

Performance analysis

SAN/NAS/storage networking

RDMA/InfiniBand storage

Tools

GPFS mm* commands

OEM tooling

Job description

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The Role

Your Role

As a GPFS Storage Engineer, you will provide hands‑on administration and incident resolution for IBM Spectrum Scale / General Parallel File System (GPFS) and associated storage infrastructure. You will own service restoration for common cluster, Network Shared Disk (NSD), path, node and performance issues, while escalating complex architectural or code‑level conditions to the appropriate Subject Matter Expert (SME) or vendor. This is a hands‑on operations role for someone who enjoys diagnosing storage issues, restoring critical services and improving operational resilience.

What You Will Do

• Administer Spectrum Scale clusters, filesystems, NSDs, filesets, storage pools and policies within approved change controls.
• Troubleshoot node, disk, NSD, path, mount, quorum and connectivity conditions and restore service using documented recovery procedures.
• Analyze capacity, Input/Output Operations Per Second (IOPS), latency and throughput to identify basic storage, network or client‑side bottlenecks.
• Use Spectrum Scale mm* commands and vendor/storage tools to collect detailed health and diagnostic data.
• Participate in drive and node replacement, storage hardware recovery, firmware changes and post‑change validation.
• Support Remote Direct Memory Access (RDMA)/InfiniBand storage paths and collaborate with network teams when transport conditions affect storage performance.
• Execute backup and configuration validation and agreed disaster recovery/recovery procedures.
• Own ticket and Service‑Level Agreement (SLA) progression, maintain technical documentation, contribute to root cause analysis, mentor L1 engineers and improve runbooks.

This role gives you the opportunity to deepen your expertise in enterprise and high‑performance storage while building broader skills across Linux, storage networking, performance engineering and service reliability. As your experience grows, you can expand into senior storage engineering, SME, architecture or technical leadership paths, supported by continuous learning and hands‑on experience in mission‑critical environments.

Who You Are

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset and are keen to drive your own personal and professional development. You are customer‑focused, someone who prioritizes customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others.

Required Skills and Experience

• 3-5+ years of enterprise or High‑Performance Computing (HPC) storage engineering experience, including hands‑on Spectrum Scale/GPFS administration.
• Working knowledge of NSDs, quorum, filesets, storage pools, policies, disk/node recovery and Spectrum Scale administration commands.
• Strong Linux troubleshooting and performance‑analysis skills.
• Experience with Storage Area Network (SAN) / Network‑Attached Storage (NAS), Fibre Channel and/or Ethernet/RDMA storage connectivity.
• Ability to analyze IOPS, latency, throughput and capacity trends and distinguish storage symptoms from network or client‑side conditions.
• Experience with enterprise storage Original Equipment Manufacturer (OEM) tooling.
• Formal incident management, change management and root cause analysis experience.

Preferred Skills and Experience

• Hands‑on experience with DataDirect Networks (DDN) storage platforms and tooling.
• Experience supporting RDMA and/or InfiniBand storage environments.
• Experience operating storage services in enterprise or HPC environments with defined SLA and recovery procedures.

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.