GPFS Storage Engineer

Kyndryl; Jakarta Pusat; On-site; IDR 280,000,000 - 420,000,000; Full time

Job summary

Kyndryl is seeking a GPFS Storage Engineer to administer IBM Spectrum Scale clusters, NSDs, and storage pools in Jakarta. The role focuses on hands-on operations, incident restoration, and improving runbooks while coordinating with network teams for storage paths.

You will diagnose storage bottlenecks, monitor IOPS and latency, and contribute to root-cause analyses. The ideal candidate has 3–5+ years of enterprise storage experience and strong Linux scripting skills.

Qualifications

• 3–5+ years of enterprise or HPC storage engineering experience.
• Hands-on Spectrum Scale/GPFS administration.
• Strong Linux troubleshooting and performance analysis skills.
• Experience with SAN/NAS, Fibre Channel and/or Ethernet/RDMA connectivity.

Responsibilities

• Administer Spectrum Scale clusters, filesystems, NSDs, filesets, storage pools and policies within approved change controls.
• Troubleshoot node, disk, NSD, path, mount, quorum and connectivity conditions and restore service using documented recovery procedures.
• Analyze capacity, IOPS, latency and throughput to identify basic bottlenecks.
• Use Spectrum Scale mm* commands and vendor tools to collect health data.
• Support drive/node replacement, hardware recovery, firmware changes and post-change validation.
• Collaborate with network teams on RDMA/InfiniBand storage paths.
• Own ticket and SLA progression, maintain docs, mentor L1 engineers and improve runbooks.

Skills

GPFS Spectrum Scale administration

Linux troubleshooting

Storage performance analysis

Incident & root cause analysis

Education

Bachelor's degree in CS or related field

Tools

Spectrum Scale tools

OEM tooling

Job description

Who We Are

At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.

The Role

Your Role As a GPFS Storage Engineer, you will provide hands‑on administration and incident resolution for IBM Spectrum Scale / General Parallel File System (GPFS) and associated storage infrastructure. You will own service restoration for common cluster, Network Shared Disk (NSD), path, node and performance issues, while escalating complex architectural or code‑level conditions to the appropriate Subject Matter Expert (SME) or vendor. This is a hands‑on operations role for someone who enjoys diagnosing storage issues, restoring critical services and improving operational resilience.

What You Will Do

• Administer Spectrum Scale clusters, filesystems, NSDs, filesets, storage pools and policies within approved change controls.
• Troubleshoot node, disk, NSD, path, mount, quorum and connectivity conditions and restore service using documented recovery procedures.
• Analyze capacity, Input/Output Operations Per Second (IOPS), latency and throughput to identify basic storage, network or client‑side bottlenecks.
• Use Spectrum Scale mm* commands and vendor/storage tools to collect detailed health and diagnostic data.
• Participate in drive and node replacement, storage hardware recovery, firmware changes and post‑change validation.
• Support Remote Direct Memory Access (RDMA)/InfiniBand storage paths and collaborate with network teams when transport conditions affect storage performance.
• Execute backup and configuration validation and agreed disaster recovery/recovery procedures.
• Own ticket and Service‑Level Agreement (SLA) progression, maintain technical documentation, contribute to root cause analysis, mentor L1 engineers and improve runbooks.

Your Future at Kyndryl

This role gives you the opportunity to deepen your expertise in enterprise and high‑performance storage while building broader skills across Linux, storage networking, performance engineering and service reliability. As your experience grows, you can expand into senior storage engineering, SME, architecture or technical leadership paths, supported by continuous learning and hands‑on experience in mission‑critical environments.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset and are keen to drive your own personal and professional development. You are customer‑focused, someone who prioritizes customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others.

Required Skills and Experience

• 3-5+ years of enterprise or High-Performance Computing (HPC) storage engineering experience, including hands‑on Spectrum Scale/GPFS administration.
• Working knowledge of NSDs, quorum, filesets, storage pools, policies, disk/node recovery and Spectrum Scale administration commands.
• Strong Linux troubleshooting and performance‑analysis skills.
• Experience with Storage Area Network (SAN) / Network‑Attached Storage (NAS), Fibre Channel and/or Ethernet/RDMA storage connectivity.
• Ability to analyze IOPS, latency, throughput and capacity trends and distinguish storage symptoms from network or client‑side conditions.
• Experience with enterprise storage Original Equipment Manufacturer (OEM) tooling.
• Formal incident management, change management and root cause analysis experience.

Preferred Skills and Experience

• Hands‑on experience with DataDirect Networks (DDN) storage platforms and tooling.
• Experience supporting RDMA and/or InfiniBand storage environments.
• Experience operating storage services in enterprise or HPC environments with defined SLA and recovery procedures.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. That’s The Kyndryl Way.

What You Can Expect

With a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that.

All of you is what we want. And what we need.