GM Partnership GTM Delivery

PT XLSMART Telecom Sejahtera Tbk; Jakarta Pusat; Sur place; IDR 600 000 000 - 1 000 000 000; Plein temps

Résumé du poste

PT XLSMART Telecom Sejahtera Tbk is seeking a strategic Go-To-Market leader to drive the end-to-end GTM framework for its Digital Content Partnership ecosystem. The role bridges commercial strategy with technical execution, overseeing partner integrations, service operations, and targeted campaign cadences to accelerate time-to-market and boost digital lifestyle and financial service penetration.

The position requires coordinating cross-functional squads across IT, Billing, Network, and partner

Responsabilités

• Define and direct the overarching Go-To-Market (GTM) strategy for all digital partnership initiatives across Gaming, OTT, and Financial Services.
• Oversee partner integrations, cross-functional delivery, and API onboarding to ensure on-time, within-budget implementations.
• Manage digital service operations, incident governance, monitoring, and SLA adherence for live services.
• Direct the planning and execution of promotional campaigns to drive user adoption and penetration.
• Develop reporting dashboards and translate delivery and campaign metrics into actionable insights.

Description du poste

Job Purpose

Orchestrate the end-to-end Go-To-Market (GTM) strategy and operational delivery for the entire Digital Content Partnership ecosystem. As a critical leadership role, this position bridges commercial strategy and technical execution by governing partner integrations, managing digital service operations, and driving targeted campaign cadences to accelerate time-to-market and aggressively boost the penetration rate of digital lifestyle and financial services.

Description

Job Purpose

Orchestrate the end-to-end Go-To-Market (GTM) strategy and operational delivery for the entire Digital Content Partnership ecosystem. As a critical leadership role, this position bridges commercial strategy and technical execution by governing partner integrations, managing digital service operations, and driving targeted campaign cadences to accelerate time-to-market and aggressively boost the penetration rate of digital lifestyle and financial services.

Main Responsibility

Strategic Go-To-Market (GTM) Leadership

Define and direct the overarching GTM strategy for all digital partnership initiatives. Align product roadmaps, target segmentation, and launch timelines across various commercial pillars (Gaming, OTT, Financial Services) to ensure cohesive and impactful market entry.

End-to-End Partner Integration & Delivery

Oversee the technical and commercial onboarding of new partners. Lead cross-functional squads (spanning IT, Billing, Network, and external partner engineering teams) to ensure complex API integrations, user journeys, and billing mechanisms are delivered seamlessly, on time, and within budget.

Digital Service Operations & Incident Governance

Command the day-to-day operational health of all live digital services. Establish robust monitoring frameworks, govern SLA adherence, and lead rapid-response troubleshooting to resolve service outages, integration bottlenecks, or customer journey friction.

Campaign Orchestration & Penetration Growth

Direct the scheduling, execution, and lifecycle management of promotional campaigns designed to drive digital service adoption. Optimize the promotional calendar to maximize user penetration, ensuring campaigns hit targeted growth metrics without oversaturating the subscriber base.

Performance Reporting & Continuous Optimization

Establish comprehensive reporting mechanisms and operational dashboards for senior executive visibility. Translate complex delivery metrics and campaign performance data into actionable insights to refine future GTM frameworks and improve overall operational efficiency.

Key Output

Accelerated Time-to-Market (TTM)

A measurable, systemic reduction in the lead time from commercial contract signature to live commercial launch, driven by standardized, highly efficient delivery workflows.

Maximized Digital Service Penetration

A defined, continuous increase in the adoption and active penetration rates of digital partnership services, directly resulting from well-scheduled, high-impact GTM campaigns.

Operational Excellence & High Service Uptime

Achievement of stringent operational SLAs characterized by high transaction success rates, minimal digital service downtime, and the rapid, permanent resolution of technical incidents.

Unified Delivery Architecture

The successful implementation of a scalable, repeatable GTM and operational framework that eliminates internal silos and standardizes how the telco integrates and launches third-party digital services.

Employment Status: Permanent (P)