Global Study Abroad Sales Coordinator

EF Education First; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

EF Education First – EF Language Abroad in Surabaya invites you to join our sales team as an Associate. Drive enrolments by connecting with students, parents, and partners, delivering exceptional service and guiding candidates through the study abroad journey.

Based in Surabaya, you’ll travel regionally, work some evenings and weekends, and collaborate with the Country Program Manager to meet targets. A strong English background and proven sales results are essential.

Qualifications

• Minimum three years of sales experience.
• Based in Surabaya or willing to relocate.
• Fluent in English; additional languages are a plus.
• Experience in education, study abroad, or international education is preferred.
• Strong presentation, communication, and persuasion skills.

Responsibilities

• Drive student enrolment by achieving sales targets through consultative selling and exceptional customer service.
• Connect with prospective students, parents, and referral partners through calls, meetings, and presentations to help them find the right study abroad program.
• Telesales is a key part of this role—you'll confidently make outbound calls, build relationships, and convert leads into enrolments.
• Respond to enquiries within 24 hours, providing timely, professional, and personalized support.
• Meet daily performance KPIs, including outbound calls, appointments, consultations, and enrolments.
• Work closely with the Country Program Manager to execute the sales plan and achieve team goals.
• Deliver outstanding customer service throughout the student journey—from first enquiry to departure—including support with flights, accommodation, visas, enrolment documents, tuition payments, and other administrative processes.
• Organize and represent EF at events such as information seminars, education fairs, school visits, university presentations, student gatherings, and alumni events to generate leads and strengthen our community.
• Build and maintain strong relationships with students, parents, schools, universities, and referral partners.
• Travel within Surabaya and the surrounding areas to visit partner branches and support recruitment activities.
• Be flexible to work evenings, weekends, and off-site events when required.

Skills

Sales expertise

Fluent English

Presentation skills

Travel willingness

Job description

EF Education First – EF Language Abroad in Surabaya invites you to join our sales team as an Associate. Drive enrolments by connecting with students, parents, and partners, delivering exceptional service and guiding candidates through the study abroad journey.

Based in Surabaya, you’ll travel regionally, work some evenings and weekends, and collaborate with the Country Program Manager to meet targets. A strong English background and proven sales results are essential.