Global Logistics & Quality Control Operator

Pt Gemilang Kurnia Jaya; Sidoarjo; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Aloft Hotels in Surabaya, East Java, Indonesia, is seeking a Front Desk/Guest Services Associate. You will answer guest calls, process requests, and coordinate with departments to ensure smooth service.

The role requires a high school diploma, commitment to excellent service, and the ability to multitask in a fast-paced environment. Marriott-affiliated brand offers career growth and a welcoming team atmosphere.

Qualifications

• High school diploma or equivalent.
• Customer service experience is preferred.
• Strong multitasking and communication skills.

Responsibilities

• Answer, record, log, and process guest calls and requests.
• Operate front desk activities and assist guests with inquiries.
• Coordinate with other departments to fulfill guest needs.
• Maintain professionalism and confidentiality at all times.

Skills

Customer service

Multi-tasking

Communication

Problem solving

Education

High School diploma

Job description

Aloft Hotels in Surabaya, East Java, Indonesia, is seeking a Front Desk/Guest Services Associate. You will answer guest calls, process requests, and coordinate with departments to ensure smooth service.

The role requires a high school diploma, commitment to excellent service, and the ability to multitask in a fast-paced environment. Marriott-affiliated brand offers career growth and a welcoming team atmosphere.