Frozen Goods Operator: Sorting & Qc

Japfa; Indonesia; On-site; IDR 90,000,000 - 150,000,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health insurance

Paid time off

Retirement plan

Career advancement

Job summary

Aloft Hotels in Surabaya, East Java, Indonesia seeks a vigilant Production Line Supervisor to oversee daily production operations on site. You will lead a team of production staff, ensuring safety, quality, and efficiency to meet targets while adhering to company policies.

The role requires strong leadership, attention to detail, and the ability to motivate the team in a fast-paced manufacturing environment. Local operations and safety standards apply.

Qualifications

• High school diploma or equivalent; technical/vocational training preferred.
• Experience supervising production staff in manufacturing.
• Strong knowledge of production processes, quality control, and safety standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Proficient in basic computer applications for reporting and data entry.

Responsibilities

• Supervise and coordinate production personnel on the assigned line.
• Ensure safety regulations and company policies are followed during production operations.
• Monitor output and quality, making adjustments to meet targets.
• Train new employees on production procedures, equipment operation, and safety protocols.
• Maintain equipment and report malfunctions promptly.
• Collaborate with shift managers to ensure smooth workflow and resource allocation.

Skills

Leadership

Communication

Interpersonal skills

Time management

Problem-solving

Data entry

Education

High school diploma or equivalent

Technical or vocational training preferred

Job description

Our client is seeking a vigilant and results-oriented Production Line Supervisor to oversee daily operations at their facility in Surabaya. You will be responsible for leading a team of production staff, ensuring that all manufacturing activities are carried out safely, efficiently, and to the highest quality standards. This role requires strong leadership skills, a keen eye for detail, and the ability to motivate your team to meet production targets consistently. You will play a crucial role in maintaining operational excellence and contributing to the overall success of the manufacturing plant.

Key Responsibilities

• Supervise and coordinate the activities of production personnel on the assigned line.
• Ensure adherence to all safety regulations and company policies during production operations.
• Monitor production output and quality control checks, making adjustments as needed to meet targets.
• Train new employees on production procedures, equipment operation, and safety protocols.
• Maintain equipment and report any malfunctions or necessary repairs promptly.
• Collaborate with shift managers and other supervisors to ensure smooth workflow and resource allocation.

Requirements

• High school diploma or equivalent; technical or vocational training preferred.
• Proven experience in a supervisory role within a manufacturing or production environment.
• Strong understanding of production processes, quality control, and safety standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Proficiency in basic computer applications for reporting and data entry.

Benefits

• Competitive salary and opportunities for performance bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Paid time off, including vacation and sick leave.
• Retirement savings plan options.
• Opportunities for career advancement within the company.
• A dynamic and supportive work environment focused on teamwork.

Position Summary

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Diversity and Inclusion

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Company Culture

At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, and their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Additional Information

• Job Number
• Job Category: Rooms & Guest Services Operations
• Location: Jalan Laguna Kejawan Putih Mutiara No 17B, Surabaya, East Java, Indonesia, 60112
• Position Type: Non-Management
• VIEW ON MAP ( Full Time
• Located Remotely? N

Job Description (Transport Operations)

• Receive review, and process inquiry or shipping instruction from customer/sales/overseas
• Checking cargo data and CIPL for both international and domestic shipment
• Arrange Moda transportation and communication with vendor
• Direct monitoring for loading/unloading cargo for every shipment
• Ensure every loading/unloading are conducted safely and according to customer and Indonesia's law and regulations
• Provide daily report to customers and do daily monitoring with communication with vendor.
• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office
• Coordinating with airlines, managing AWB (Air Waybill), export/import clearance with airport customs
• Booking with shipping lines, managing SI/SO, VGM submission, port coordination
• Coordination with domestic trucking providers, waybill (Surat Jalan), GPS tracking, POD collection
• Track and trace cargo as necessary to insure proper movement and delivery.
• Submitting manifest in CEISA
• Coordination with Customs Clearance Department for PEB/ PIB
• Provide accounting department with proper and correct billing information.
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
• Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet client's requirement for the movement of freight.
• Sending original invoice and supporting documents to customers.
• Help implement Quality, Health, Safety and Environment objectives set up specific for the branch and its operational basis.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks