General Manager Business Development | DHL Supply Chain

DHL Supply Chain; Indonesia; On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a General Manager Business Development in Jakarta to lead growth across Indonesia’s Retail, Automotive, and Service Logistics sectors.

You will shape market direction, secure transformational partnerships, and drive long-term customer value in a strategic leadership role within a global logistics leader.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain, Business, or a related discipline.
• 10–15 years of progressive experience within Logistics, Contract Logistics, or 3PL environments.
• Extensive Business Development leadership experience within the logistics industry.
• Strong understanding of: Retail supply chains, e-commerce fulfillment, and omnichannel logistics.
• Automotive logistics including OEM, CKD/CBU distribution, aftermarket, and EV supply chains.
• Service Logistics including spare parts distribution, repair logistics, and reverse logistics.
• Proven experience managing complex sales cycles, RFQs, and strategic customer opportunities.
• Strong commercial acumen with the ability to build compelling business cases and growth strategies.
• Deep understanding of warehousing, transportation, supply chain operations, and logistics business processes.
• Excellent stakeholder management, influencing, and negotiation skills.
• Strong leadership capabilities with the ability to work across country, regional, and global teams opportunities.
• Business-level English proficiency.

Responsibilities

• Define and execute growth strategies across Retail, Automotive, and Service Logistics sectors.
• Identify and capture high-value opportunities aligned with country, regional, and global priorities.
• Develop market-entry and expansion strategies for emerging logistics trends including e-commerce, omnichannel fulfillment, EV supply chains, and aftermarket logistics.
• Deliver sustainable revenue growth, profitability, and long-term customer value.
• Act as the country sector lead for Retail, Automotive, and Service Logistics.
• Drive thought leadership and strengthen DHL's market presence across key sectors.
• Translate regional growth strategies into actionable local plans.
• Utilize market intelligence to identify customer challenges and future growth opportunities.
• Engage senior stakeholders across country, regional, and global functions.
• Collaborate with Global Accounts and Regional Sector Leads to secure strategic opportunities.
• Represent DHL in industry forums, customer engagements, and market networks.
• Build trusted relationships with customers, partners, and key decision-makers.
• Own and manage a high-value business development pipeline.
• Lead large-scale RFQs, strategic pursuits, and integrated logistics solutions.
• Develop differentiated offerings across warehousing, transportation, service logistics, and digital solutions.
• Drive strong commercial outcomes focused on profitability, scalability, and customer retention.
• Develop business cases supporting network expansion, automation, and service logistics capabilities.
• Drive investment strategies aligned with growth opportunities and competitive positioning.
• Partner with cross-functional teams to deliver innovative and scalable logistics solutions.
• Support the evolution of DHL's capabilities across Retail, Automotive, and Service Logistics.
• Work closely with Solution Design, Operations, Transport, Finance, HR, IT, Procurement, and other key stakeholders.
• Ensure seamless alignment throughout solution development, project implementation, and customer onboarding.
• Create a collaborative environment that supports business growth and operational excellence.

Skills

Strategic leadership

Stakeholder management

Negotiation

Growth strategy

Market development

RFQ management

Business case development

Education

Bachelor's Degree in Logistics, Supply Chain, Business

Job description

Location: Jakarta - Indonesia

Company: DHL Supply Chain

Industry: Contract Logistics | Supply Chain | Warehousing & Transportation

Drive Growth. Shape Markets. Win Strategic Logistics Opportunities.

Are you a commercially driven leader with a passion for driving growth, developing market-leading solutions, and building strategic customer relationships? At DHL Supply Chain, we are looking for a General Manager Business Development to lead our growth agenda across Indonesia's Retail, Automotive, and Service Logistics sectors.

This is more than a sales leadership role — it is a strategic position where you will influence market direction, shape sector strategies, and secure transformational logistics partnerships that drive long-term business success.

Why Join DHL Supply Chain?

When you join us, you join the world's leading contract logistics company — recognized for delivering excellence, innovation, and customer-centric solutions.

• Certified Great Place to Work®
• Global scale with strong local market expertise
• A culture focused on innovation, growth, and continuous improvement
• Opportunity to lead strategic growth initiatives in one of the world's most dynamic logistics organizations

Your Impact as General Manager Business Development

Drive Strategic Business Growth

• Define and execute growth strategies across Retail, Automotive, and Service Logistics sectors
• Identify and capture high-value opportunities aligned with country, regional, and global priorities
• Develop market-entry and expansion strategies for emerging logistics trends including e-commerce, omnichannel fulfillment, EV supply chains, and aftermarket logistics
• Deliver sustainable revenue growth, profitability, and long-term customer value

Lead Market & Sector Development

• Act as the country sector lead for Retail, Automotive, and Service Logistics
• Drive thought leadership and strengthen DHL's market presence across key sectors
• Translate regional growth strategies into actionable local plans
• Utilize market intelligence to identify customer challenges and future growth opportunities

Influence Stakeholders & Build Strategic Partnerships

• Engage senior stakeholders across country, regional, and global functions
• Collaborate with Global Accounts and Regional Sector Leads to secure strategic opportunities
• Represent DHL in industry forums, customer engagements, and market networks
• Build trusted relationships with customers, partners, and key decision-makers

Lead Complex Deals & Commercial Excellence

• Own and manage a high-value business development pipeline
• Lead large-scale RFQs, strategic pursuits, and integrated logistics solutions
• Develop differentiated offerings across warehousing, transportation, service logistics, and digital solutions
• Drive strong commercial outcomes focused on profitability, scalability, and customer retention

Build Future‑Ready Capabilities

• Develop business cases supporting network expansion, automation, and service logistics capabilities
• Drive investment strategies aligned with growth opportunities and competitive positioning
• Partner with cross‑functional teams to deliver innovative and scalable logistics solutions
• Support the evolution of DHL's capabilities across Retail, Automotive, and Service Logistics

Foster High‑Performance Collaboration

• Work closely with Solution Design, Operations, Transport, Finance, HR, IT, Procurement, and other key stakeholders
• Ensure seamless alignment throughout solution development, project implementation, and customer onboarding
• Create a collaborative environment that supports business growth and operational excellence

What We're Looking For

We're seeking a commercially astute leader with strong logistics expertise and a proven track record of winning and delivering strategic growth opportunities.

• Bachelor's Degree in Logistics, Supply Chain, Business, or a related discipline
• 10–15 years of progressive experience within Logistics, Contract Logistics, or 3PL environments
• Extensive Business Development leadership experience within the logistics industry
• Strong understanding of:
  • Retail supply chains, e-commerce fulfillment, and omnichannel logistics
  • Automotive logistics including OEM, CKD/CBU distribution, aftermarket, and EV supply chains
  • Service Logistics including spare parts distribution, repair logistics, and reverse logistics
• Proven experience managing complex sales cycles, RFQs, and strategic customer opportunities
• Strong commercial acumen with the ability to build compelling business cases and growth strategies
• Deep understanding of warehousing, transportation, supply chain operations, and logistics business processes
• Excellent stakeholder management, influencing, and negotiation skills
• Strong leadership capabilities with the ability to work across country, regional, and global teams opportunities
• Business-level English proficiency

Key Leadership Competencies

• Being Results Oriented
• Leveraging Strengths
• Providing Purpose
• Having and Creating Trust
• Focusing on Clear Priorities
• Being Positive About Challenges, Uncertainty, and Change

Ready to Drive the Next Phase of Growth?

If you're passionate about winning strategic opportunities, shaping market-leading logistics solutions, and creating long-term customer value, we want to hear from you.