Functional Analyst

Catalyst24; Jakarta Pusat; On-site; IDR 180,000,000 - 340,000,000; Full time

Job summary

Catalyst24 is hiring for a 1-year contract in Indonesia to implement and optimize reconciliation engine solutions across client networks. The role emphasizes documenting requirements, configuring payment and CMP systems, and ensuring alignment with network rules while coordinating with stakeholders and vendors.

Ideal candidates will have deep knowledge of card payment processing, transaction reconciliation, and settlement, plus strong communication skills to drive SIT/UAT, training, and

Qualifications

• Strong knowledge of card payment processing, reconciliation, clearing and settlement.
• Experience with card management platforms and payment systems implementations.
• Understanding of client transaction processing and payment network operations.
• Experience supporting banking or financial services clients.
• Excellent stakeholder communication and problem solving.

Responsibilities

• Support reconciliation engine configuration and optimization for client platforms.
• Gather, analyze, and document business and functional requirements from stakeholders.
• Prepare functional specifications, process flows, and user stories.
• Coordinate with technical teams and vendors to resolve issues.
• Support SIT, UAT, and production validation activities.
• Provide knowledge transfer and post-go-live support as needed.

Skills

Card payment processing

Reconciliation

Documentation

Stakeholder management

Configuration & testing

Tools

CMP (Card Management Platform)

SIT/UAT

Job description

We are hiring for one of our reputed MNC for a 1 Year Contract role in Indonesia.

About our client

Our client is a global technology and AI consulting firm helping organizations across financial services, insurance, healthcare, and other complex industries navigate digital transformation. They work at the intersection of AI, data engineering, cloud, and enterprise software to solve real-world business problems for some of the world's leading institutions. With a strong global presence and a reputation for innovation-led delivery, they're known for building future-ready teams that combine deep technical expertise with industry knowledge.

Job Description

• Support implementation, configuration, and optimization of reconciliation engine solutions, including Client and domestic network reconciliation platforms (e.g., Client, GPN, Alto, Artajasa, and other relevant payment networks).
• Provide functional expertise for Card Management Platforms (CMP), transaction processing systems, and related payment applications.
• Gather, analyze, and document business, operational, and functional requirements from Client stakeholders.
• Configure reconciliation, clearing, and settlement parameters in accordance with Client business requirements and applicable payment network rules.
• Perform transaction lifecycle analysis, including authorization, clearing, settlement, chargebacks, reversals, and adjustments.
• Support functional design reviews and validate solution alignment with business requirements.
• Prepare functional specifications, process flows, configuration documents, and user stories where applicable.
• Coordinate with technical teams, vendors, and business stakeholders to resolve functional issues and implementation challenges.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), and production validation activities.
• Investigate, analyze, and resolve transaction exceptions, reconciliation breaks, settlement discrepancies, and production incidents.
• Assist in defining operational procedures, controls, and reporting requirements.
• Provide knowledge transfer and user training to Client personnel as required.
• Participate in project governance meetings, status reporting, issue management, and risk mitigation activities.
• Provide post-go-live stabilization and production support during agreed support periods.
• 5 years of Business requirements and functional requirements documentation.
• Functional design specifications and configuration documents.
• Reconciliation and settlement process mapping and documentation.
• System configuration recommendations and validation reports.
• SIT and UAT support, including test scenarios, test cases, and defect management support.
• Issue logs, root cause analysis reports, and resolution recommendations.
• Periodic project status reports and activity summaries.
• Operational procedures, user guides, and knowledge transfer materials.
• Production support documentation and stabilization reports.
• Other project-related deliverables reasonably required by Client or the Client to support successful implementation and operation of the solution.

Resource Qualification

• Strong functional knowledge of card payment processing, transaction reconciliation, clearing, and settlement.
• Experience with card management platforms and payment system implementations.
• Understanding of Client transaction processing and payment network operations.
• Experience supporting banking or financial services clients.
• Strong stakeholder management, communication, and problem-solving skills

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.