Frontliner

Tungga Dewi Darmo Surabaya; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT. Anita Famili Nusantara, a bakery brand established in Indonesia, seeks a Store Crew and Frontliner to warmly assist customers, maintain a clean store, and manage daily operations. The role includes handling transactions, stock checks, and product recommendations as part of a collaborative team.

Requirements include SMA/SMK education, basic cashier skills, and strong customer service orientation. Join a long-standing brand known for bakery innovation and customer-focused service.

Qualifications

• SMA/SMK educational background
• Basic cashier skills
• Customer service capabilities
• Store layout and merchandising knowledge
• Store operations experience
• Friendly and proactive attitude

Responsibilities

• Serve customers in a friendly and professional manner
• Maintain store cleanliness and appearance
• Process payment transactions accurately
• Ensure stock availability and proper organization
• Offer products to customers and provide accurate product information
• Work with team members to run daily store operations efficiently and effectively

Skills

Customer service

Cashier basics

Teamwork

Merchandising

Store operations

Friendly attitude

Education

SMA/SMK education

Job description

As Store Crew and Frontliner, you will be an important part of the customer experience in our store. You will serve customers in a friendly and professional manner, maintain store cleanliness and appearance, process payments accurately, and ensure stock availability and organization. You will also recommend products to customers, provide accurate product information, and work with team members to run daily store operations efficiently and effectively.

Key responsibilities

• Serve customers in a friendly and professional manner


• Maintain store cleanliness and appearance


• Process payment transactions accurately


• Ensure stock availability and proper organization


• Offer products to customers and provide accurate product information


• Work with team members to run daily store operations efficiently and effectively

About you

• SMA/SMK educational background


• Basic cashier skills


• Customer service capabilities


• Store layout and merchandising knowledge


• Store operations experience


• Friendly and proactive attitude

About us

PT. Anita Famili Nusantara is a bakery brand established in 1982 in Madura, East Java. The name "Anita" comes from the combination of the two founders' names, Ani and Taufik. We are known for introducing unique and special bakery products to the market. We have been a long-standing contributor to the food and beverage industry and continue to innovate and follow bakery trends.