Frontliner

Bank Shinhan Indonesia; Jakarta Pusat; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

Bank Shinhan Indonesia is seeking a motivated Teller/Customer Service officer for our Jakarta Selatan location. You will handle cash and non-cash transactions, answer product questions, and ensure service excellence.

The role emphasizes accurate money handling, adherence to banking standards, and effective communication with customers and non-customers. Fluency in English and MS Office literacy are required; Korean language proficiency is welcomed.

Qualifications

• Diploma (D3) education in any major.
• 1-2 years experience as Teller or Customer Service in Banking.
• Fresh graduates with Korean language proficiency are welcome.
• Fluent in English and good communication.

Responsibilities

• Provide best service for customers, based on service excellence standards.
• Provide information to customers and non-customers regarding bank products.
• Accommodate and manage customers' complaints.
• Input cash and non-cash transactions.
• Provide service according to banking standards.
• Check and verify authenticity of money, documents, or data from customers.

Skills

Customer service

Communication

Fluent in English

Korean language proficiency

MS Office

Fresh graduates welcome

Service attitude

Education

Diploma (D3) in any major

Tools

MS Office

Job description

• Provide best service for customers, based on service excellent standard
• Provide information to customers and non-customers regarding bank products
• Accommodate and manage customers complaint
• Input cash and non-cash transactions
• Provide service according to banking standards
• Check and verify the authenticity of money, documents, or other data that received from customers
• Minimum Diploma (D3) education, in any major
• Have 1-2 years experience as a Teller and/or Customer Service in Banking Industry
• Fresh Graduate with Korean Language Proficiency are welcome to apply
• Good service attitude and good communication skills
• MS Office literacy
• Fluent in English
• Placement : Jakarta Selatan