SERVICE FRONTLINE (KC BALI)

PT Bank KEB Hana Indonesia; Denpasar; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

PT Bank KEB Hana Indonesia is seeking an experienced Customer Service and Teller professional for our Bali, Denpasar branch. The role requires at least two years in banking, strong product knowledge, and excellent communication to assist customers with accuracy and courtesy.

Successful candidates will uphold Hana Bank service standards and handle inquiries and complaints promptly, contributing to smooth branch operations in Denpasar, Bali.

Qualifications

• Minimum of 2 years experience in banking as Customer Service and Teller in banking industry with good understanding of banking products and operations.
• Bachelor degree (S1) in any major.
• Minimum of 2 years experience in banking as Customer Service and Teller in banking industry with good understanding of banking products and operations.
• Good communication skills.

Responsibilities

• Carry out operational activities at the branch in accordance with applicable governance and procedures
• Provide a good and correct explanation of Bank's products, programs and services to customers
• Maintain attitude and behavior in accordance with Hana Bank service quality standards
• Receive, respond, follow up on questions and complaints from customers
• Placement : Bali, Denpasar

Skills

Good communication skills

Education

Bachelor degree (S1) in any major

Job description

Requirements

• Minimum of 2 years experience in banking as Customer Service and Teller in banking industry with good understanding of banking products and operations
• A Bachelor degree (S1) in any major.
• Minimum of 2 years experience in banking as Customer Service and Teller in banking industry with good understanding of banking products and operations
• Good communication skills

Responsibilities

• Carry out operational activities at the branch in accordance with applicable governance and procedures
• Provide a good and correct explanation of Bank's products, programs and services to customers
• Maintain attitude and behavior in accordance with Hana Bank service quality standards
• Receive, respond, follow up on questions and complaints from customers
• Placement : Bali, Denpasar