Front Office

Y SPORT BAR PADANG-PADANG; Provinsi Bali; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Y Sport Bar Padang Padang is seeking a Front Office team member to greet guests and deliver a warm, professional welcome in Bali's iconic beach destination.

You will handle inquiries, reservations, and guest requests with a focus on service standards, coordinate with other departments, and maintain a customer‑oriented, positive attitude—fluency in English is preferred and weekend shifts are required.

Qualifications

• Experience in Front Office, Guest Relations, or Hospitality preferred.
• Excellent communication and interpersonal skills.
• Fluent in English; ability to work in shifts including weekends.

Responsibilities

• Welcome and assist guests with a warm and professional manner
• Handle guest inquiries, reservations, and requests
• Provide accurate information about facilities, services, and promotions
• Coordinate with other departments to ensure smooth guest experiences
• Handle guest feedback and assist in resolving concerns
• Maintain excellent service standards throughout the guest journey

Skills

Communication

Guest relations

English

Customer service

Job description

Join our team at Y Sport Bar Padang Padang and become part of a dynamic hospitality environment in one of Bali’s exciting beach destinations!

We are looking for a Front Office team member who is friendly, professional, service-oriented, and passionate about creating a welcoming experience for our guests.

Job Responsibilities

• Welcome and assist guests with a warm and professional manner
• Handle guest inquiries, reservations, and requests
• Provide accurate information about our facilities, services, and promotions
• Coordinate with other departments to ensure smooth guest experiences
• Handle guest feedback and assist in resolving concerns
• Maintain excellent service standards throughout the guest journey

Requirements

• Previous experience in Front Office, Guest Relations, or Hospitality is preferred
• Good communication and interpersonal skills
• Able to work in a fast-paced environment
• Customer-oriented with a positive attitude
• Good command of English
• Able to work in shifts, including weekends and public holidays