Front Desk Agent

Shangri-La Hotels and Resorts; Kebayoran Baru; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

Shangri-La Hotels and Resorts in Jakarta seeks a Front Desk Agent to provide guest services, assist with daily reservations, and handle check-in and check-out procedures with a warm, professional manner.

Requirements include fluent English, Mandarin is a plus, hospitality-related education, and at least 1 year of Front Desk experience. Demonstrates excellence in hospitality and guest satisfaction.

Qualifications

• Fluent in oral and written English.
• Mandarin ability is an added advantage.
• Graduated from a recognized institution in Hospitality or a related field.
• Minimum 1 year experience in Front Desk.
• Demonstrates excellence in hospitality.

Responsibilities

• Provide guest services, manage daily reservations, and handle check-in and check-out procedures for guests.

Skills

Fluent English

Mandarin (nice to have)

Education

Hospitality-related degree

Job description

The Front Desk Agent provide guest services, handles the set-up of daily reservation, check in and check out of guest.

Requirements:

• Fluent in oral and written English
• Ability to communicate in Mandarin will be an added advantage
• Graduated from a recognized institution in Hospitality or a related field
• Minimum 1 year experiences in Front Desk
• Demonstrates excellence in hospitality
  

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