Fraud Detection & Risk Mitigation Specialist

SPX Express; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

SPX Express is seeking a Fraud Risk Analyst based in Indonesia to identify and analyze fraud signals across fleet management and driver apps. The role involves maintaining indicators, validating loopholes, and designing robust mitigation workflows in collaboration with Product, Data, and Operations.

The ideal candidate has 2–5 years in express logistics fraud prevention or risk operations, strong data analysis and RCA skills, and willingness to travel across Indonesia.

Qualifications

• Bachelor's degree or equivalent in operations, management, criminology, or related field.
• 2–5 years of experience in express logistics, fraud prevention, or risk operations.
• Expertise in data analysis, root-cause analysis, and threat/vulnerability stress-testing.

Responsibilities

• Identify and analyze fraud signals from SPX Express operator tools including FMS and driver apps.
• Maintain and improve fraud leading indicators to monitor suspicious system behaviors and risks.
• Collaborate with Product, Data, and Operations to validate system loopholes and design mitigation workflows.
• Formulate and recommend preventive operational controls for each Modus Operandi (MO).
• Support regional partners in implementing regional fraud testing programs within existing flows.
• Validate, stress-test, and report on emerging MO and escalated risk reports from stakeholders.
• Conduct rigorous RCA on emerging fraud patterns to establish long-term mitigation strategies.
• Prepare and present stress-test reports on new MO to investigators and fraud project teams.
• Coordinate with cross-value chain operations to map potential new fraud scenarios.

Skills

Fraud detection

Data analysis

Root cause analysis

Threat testing

Collaboration

Problem solving

Attention to detail

Education

Bachelor's degree or equivalent

Job description

SPX Express is seeking a Fraud Risk Analyst based in Indonesia to identify and analyze fraud signals across fleet management and driver apps. The role involves maintaining indicators, validating loopholes, and designing robust mitigation workflows in collaboration with Product, Data, and Operations.

The ideal candidate has 2–5 years in express logistics fraud prevention or risk operations, strong data analysis and RCA skills, and willingness to travel across Indonesia.