Fragrance Specialist & Customer Experience Pro

PT Multi Wangi Alami; Jakarta Pusat; On-site; IDR 66,960,000 - 89,280,000; Full time

Benefits offered by this job

Medical

Gaji

Komisi

Insentif

BPJS Kes

BPJS TK

Asurans

Job summary

PT Multi Wangi Alami is seeking a Fragrance Consultant in Jakarta to deliver exceptional customer service in a retail setting. You will identify customer preferences, suggest suitable fragrances, and drive sales through thoughtful recommendations and up-selling strategies.

You will maintain attractive displays, manage stock and promotions, and ensure compliance with store procedures. A minimum of 3 years in fragrance consulting with strong selling skills is required.

Qualifications

• Minimum 3 years experience as a Fragrance Consultant.
• Strong understanding of fragrance basics and industry trends.
• Proven selling and upselling capabilities.
• Ability to work toward sales targets and withstand retail pressures.

Responsibilities

• Greet and assist customers in a friendly, proactive manner.
• Identify customer needs and fragrance preferences for tailored recommendations.
• Provide product recommendations based on aroma and customer requirements.
• Perform upselling, cross-selling of fragrances and related products.
• Promote promotions, bundles, and company programs to customers.
• Maintain display stock orderly and in line with standards.
• Assist with stock checks and expiration date verification.
• Adhere to store procedures and company standards.

Skills

Customer service

Upselling

Sales target focus

Fragrance knowledge

Job description

PT Multi Wangi Alami is seeking a Fragrance Consultant in Jakarta to deliver exceptional customer service in a retail setting. You will identify customer preferences, suggest suitable fragrances, and drive sales through thoughtful recommendations and up-selling strategies.

You will maintain attractive displays, manage stock and promotions, and ensure compliance with store procedures. A minimum of 3 years in fragrance consulting with strong selling skills is required.