FM & GA Department Head

Siloam Hospitals Group (Tbk); Manado; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

Siloam Hospitals Group (Tbk) invites a seasoned Facilities Management and General Affairs leader to drive the implementation of service strategies across hospital facilities and equipment. You will direct a team of technicians and GA staff, ensuring maintenance is timely, compliant, and within budget.

You will address user feedback and collaborate with vendors and government agencies to sustain high performance.

Qualifications

• Minimum 5–8 years of facilities management experience in a hospital setting.
• At least 3–5 years of supervisory experience in the relevant field.
• Deep understanding of facilities management principles, including maintenance, safety, and compliance.
• Proficiency in facilities management software, administrative systems, and Microsoft Office Suite (especially Excel and Word).
• Strong organizational abilities to manage multiple responsibilities and projects simultaneously.

Responsibilities

• Plan and monitor the implementation of FM & GA service strategies and initiatives to achieve hospital performance targets.
• Provide leadership and guidance to develop a team of technicians and GA staff for effective operations within approved budgets and regulatory requirements.
• Plan, prioritize, and supervise repairs and maintenance for facilities and medical equipment in a timely, cost-effective manner with minimal risk.
• Handle and evaluate complaints from service users to plan improvements.
• Build trust and develop relationships with external parties, vendors, contractors and government agencies.

Skills

Leadership

Stakeholder management

Regulatory compliance

Education

Bachelor Degree in Facilities Management / Business Administration / Healthcare Administration

Related major

Tools

Facilities management software

Microsoft Office (Excel, Word)

Job description

Mandatory Mandates:

• Plan and monitor the implementation of FM & GA service strategies and initiatives in achieving Hospital performance targets related to risk management and ensuring service quality in accordance with applicable standards, provisions and laws/regulations
• Provide leadership and guidance in directing and developing a team of technicians and GA staff to ensure Hospital FM and GA operations and initiatives are established and implemented effectively in accordance with approved budgets, agreed performance targets and applicable regulatory, licensing and accreditation requirements
• Plan, prioritize, and supervise every repair and maintenance activity for facilities (buildings, medical equipment, etc.) carried out in a timely, cost-effective manner and with minimal risk of damage
• Handle and evaluate complaints from service users to plan service improvements
• Build trust and develop good working relationships with external parties, third party vendors/contractors and government agencies

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• Bachelor Degree from Facilities Management, Business Administration, Healthcare Administration, or any related major
• Facilities Management, Business Administration, Healthcare Administration, or any related major
• Have minimum of 5-8 years of experience in facilities management experience in a hospital setting (preferably with Have minimum 3-5 years of supervisory experience in the relevant field)
• Deep understanding of facilities management principles, including maintenance, safety, and compliance.
• Proficiency in facilities management software, administrative systems, and Microsoft Office Suite (especially Excel and Word).
• Strong organizational abilities to manage multiple responsibilities and projects simultaneously.

Siloam International Hospitals (Siloam) is Indonesia's most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam's medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam's business strategy allows its hospital to operate on a lower cost based on economic of scale.

Siloam International Hospitals (Siloam) is Indonesia's most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam's medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam's business strategy allows its hospital to operate on a lower cost based on economic of scale.

Healthcare Services More than 10,000 employees