Fintech Product Support & H2H Integration Specialist

Monee; Daerah Khusus Ibukota Jakarta; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Monee in Jakarta is seeking a dedicated professional to facilitate smooth H2H integration processes with partners and internal teams. This role involves providing daily support, delivering training on new features, and troubleshooting.

The ideal candidate will possess a minimum bachelor's degree in Computer Science, be proficient in English and Bahasa Indonesia, and have experience in H2H Integration or fintech domains.

Qualifications

• Minimum bachelor's degree from Computer Science or related discipline will be an advantage.
• Proficient in English and Bahasa Indonesia.
• Demonstrated ability to learn independently and proactively.
• Communicates clearly and collaborates effectively.

Responsibilities

• Facilitate smooth H2H integration processes with partners and internal teams.
• Provide daily support and ensure seamless operations.
• Deliver training sessions on new features or products.
• Handle monitoring, troubleshooting, and support product operations.

Skills

H2H Integration

API

E-Wallet

Payment Gateways

English proficiency

Bahasa Indonesia proficiency

Education

Bachelor's degree in Computer Science or related discipline

Job description

Monee in Jakarta is seeking a dedicated professional to facilitate smooth H2H integration processes with partners and internal teams. This role involves providing daily support, delivering training on new features, and troubleshooting.

The ideal candidate will possess a minimum bachelor's degree in Computer Science, be proficient in English and Bahasa Indonesia, and have experience in H2H Integration or fintech domains.