Field Service & Sales Engineer - Industrial Refrigeration

jci

Jakarta Pusat

On-site

IDR 167,400,000 - 267,840,000

Full time

14 days+

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Job summary

JCI seeks a Service Sales Engineer to bridge field service and sales for industrial refrigeration systems in Jakarta. You will engage with customers to assess plant conditions, shape service proposals, and support maintenance, warranty, and performance guarantees.

Collaboration with sales, service, and project teams is essential to deliver practical solutions and sustain long-term relationships. The role requires a technical degree in mechanical engineering, refrigeration, or HVAC, with

Qualifications

Technical diploma or bachelor’s degree in mechanical engineering, refrigeration, HVAC, or related field.
Experience in industrial refrigeration service or service sales.
Able to read P&IDs, SLDs, MCC diagrams.
Willingness to travel to customer sites.
Experience preparing technical recommendations or customer-facing presentations.

Responsibilities

Build and maintain strong customer relationships by understanding site priorities and long-term asset goals.
Identify service opportunities through customer visits, audits, and technical discussions.
Prepare and support proposals for service, maintenance, commissioning support, and warranty activities.
Collaborate with sales, service, and project teams to develop performance guarantees.
Translate field findings into clear recommendations and customer reports.
Ensure alignment with contractual obligations and service commitments.
Communicate progress and next steps to customers and internal teams.