Field Service Engineer (3 months contract)

Tata Consultancy Services; Delta Pawan; On-site; IDR 100,440,000 - 167,400,000; Full time

Benefits offered by this job

Competitive salary

Private medical & life insurance

Career development opportunities

Training & certifications

Job summary

Tata Consultancy Services is seeking a Field Service Engineer to support client operations at Ketapang, West Kalimantan. You will provide on-site break-fix, hardware repairs, asset management, and network troubleshooting to ensure smooth IT services.

The role requires strong OS installation, mobile device management, and proficiency with Windows environments, AV conferencing, and asset control. Office suite skills and clear communication are essential for success.

Qualifications

• Experience with operating system installation using SCMM, anti-spyware, anti-virus, custom and commercial software.
• Experience with mobile telephony technologies (MobileIron, iPad, Android and iPhone).
• Knowledge on office products like word/excel/Email clients.

Responsibilities

• Providing customer break fix support including off office hours and weekends for designated equipment in building.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Communicating clearly in written and verbal form.
• Accepting and delivery of all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Installing wires and cables as well as splice wires or cables.
• Inspect and test wiring to locate and repair problems as well as ensuring that all specifications are met.

Skills

OS installation

Mobile device mgmt

Office suite

Windows OS

Hardware support

Asset management

Networking troubleshooting

Audio/Video conferencing

SCMM

Tools

MobileIron

Active Directory

Job description

A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief.

Tata Consultancy Services (TCS) is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. For more information, visit us at www.tcs.com.

Job Description

This particular position will be placed to one of our client located in Ketapang, West Kalimantan. As Field Service Engineer you will serve as individual service contributor who will be responsible for;

• Providing customer break fix support including off office hours and weekends for designated equipment in building
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
• Documents, maintains, upgrades or replaces hardware and software systems
• Communicating clearly in written and verbal form
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Installing wires and cables as well as splice wires or cables
• Inspect and test wiring to locate and repair problems as well as ensuring that all specifications are met

Job Requirements

• Experience with operating system installation using SCMM, anti-spyware, anti-virus, custom and commercial software
• Experience with mobile telephony technologies (MobileIron, iPad, Android and iPhone)
• Knowledge on office products like word/excel/Email clients
• Proficiency in desktop support including knowledge of current Windows operating systems
• Hardware support - laptops, Printers, Desktop, Telephony equipment’s break fix
• Backup restore of OS and Data
• Procurement of Hardware, Maintaining the assets and Hardware spare stocks
• Hands on Audio/Video Conferencing experience
• Experience in performing asset refresh
• Experience in network trouble shooting
• Basic Knowledge on Windows Active directory and group policies

What's in it for you

• Promising career and personal development in an ever-growing multinational company
• Competitive salary and benefit package
• Private Medical and Life Insurance
• Exposure to Diverse Projects with various challenges
• Chance for professional trainings and certifications (Oracle, Microsoft, Java, IBM, SAP, Prince2, ITIL)

TCS is an equal employment opportunity provider and does not differentiate applicants on any basis.

We will review your application and will get back to you if we are considering your interest in this opportunity!