External Relations Coordinator

GSM | XanhSM Co.,LTD; Jakarta Pusat; On-site; IDR 200,000,000 - 360,000,000; Full time

Job summary

GreenSM Indonesia is seeking an External Relations Coordinator to support and maintain relationships with government authorities, regulatory bodies, external stakeholders, and business partners to ensure smooth operations and regulatory compliance.

The role focuses on stakeholder coordination, government engagement, regulatory monitoring, and administrative support for the company’s expansion and ongoing operations in Indonesia.

Qualifications

• Bachelor degree in Public Administration, International Relations, Law, Communications, Political Science, or a related field.
• Minimum 5 years of experience in External Relations, Government Relations, Public Affairs, or a similar role.
• Experience in transportation, automotive, mobility, logistics, or other highly regulated industries is preferred.

Responsibilities

• Establish and maintain relationships with government agencies, local authorities, industry associations, and other external stakeholders.
• Coordinate meetings, discussions, and official communications with government institutions and external parties.
• Support engagement activities with local authorities related to business operations and expansion.
• Monitor relevant government policies, regulations, and regulatory developments affecting the transportation and electric mobility industry.
• Prepare meeting materials, official letters, presentations, and stakeholder engagement reports.

Skills

Stakeholder relations

Communication

Negotiation

Project coordination

Regulatory understanding

Education

Bachelor's degree in Public Administration/IR/Law/Communications/Political Science

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Job Description

The External Relations Coordinator will be responsible for supporting and maintaining relationships with government authorities, regulatory bodies, external stakeholders, and business partners to ensure smooth business operations and compliance with local regulations.

Responsibilities

Job Description

The External Relations Coordinator will be responsible for supporting and maintaining relationships with government authorities, regulatory bodies, external stakeholders, and business partners to ensure smooth business operations and compliance with local regulations.

The role will focus on stakeholder coordination, government engagement, regulatory monitoring, and administrative support for GreenSM Indonesia's business operations and expansion.

Key Responsibilities

• Government & Stakeholder Relations
• Establish and maintain good relationships with government agencies, local authorities, industry associations, and other external stakeholders.
• Coordinate meetings, discussions, and official communications with relevant government institutions and external parties.
• Support engagement activities with local authorities related to business operations and expansion.
• Regulatory & Compliance Coordination
• Monitor relevant government policies, regulations, and regulatory developments affecting the transportation and electric mobility industry.
• Coordinate with internal departments to support regulatory compliance and government-related requirements.
• Assist in preparing and submitting official documents, reports, and correspondence to relevant authorities.
• Business Operations Support
• Support external coordination for new branch openings, operational expansion, and other business initiatives.
• Work closely with Operations, Legal, and other internal teams to resolve external stakeholder-related issues.
• Assist in managing external communications and addressing operational matters involving government institutions or local communities.
• External Communication & Reporting
• Prepare meeting materials, official letters, presentations, and stakeholder engagement reports.
• Maintain accurate records of external meetings, correspondence, and follow-up actions.
• Provide regular updates on stakeholder engagement activities, regulatory developments, and potential external risks.

Requirements

Job Requirements

• Bachelor's degree in Public Administration, International Relations, Law, Communication, Political Science, or a related field.
• Minimum 5 years of experience in External Relations, Government Relations, Public Affairs, or a similar role.
• Experience in transportation, automotive, mobility, logistics, or other highly regulated industries is preferred.
• Good understanding of Indonesian government institutions, regulatory processes, and stakeholder engagement practices.
• Experience coordinating with government agencies, local authorities, or industry associations.
• Strong communication, interpersonal, negotiation, and relationship-building skills.
• Good organizational and administrative skills, with attention to detail.
• Able to manage multiple stakeholders and coordinate across different departments.
• Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Good command of English, both written and spoken.
• Willing to travel for government meetings, stakeholder engagement, and operational support when required.