Export Supervisor

Indesso; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Indesso in Jakarta is seeking an experienced Export Supervisor to manage end-to-end export processes, control costs, and supervise the Export team. The role requires a Bachelor's degree and 6+ years’ experience in export logistics, with SAP and MS Excel proficiency and fluent English.

Responsibilities include coordinating documentation, shipping, and customs, overseeing KPI reporting, and developing SOPs. Based at Head Office, Cideng, Central Jakarta, the role is full-time in-office.

Qualifications

• Bachelor's Degree in Business Administration, Economics, Management, or a related field.
• Minimum 6 years of experience as an Export Supervisor or in a similar export logistics role.
• Familiar with SAP and Microsoft Office applications, especially Ms. Excel.
• Strong knowledge of export documentation, shipping processes, customs clearance, and international trade regulations.
• Fluent in English, both written and spoken.
• Excellent communication skills with the ability to collaborate effectively across departments.

Responsibilities

• Prepare and monitor OPEX, control export operational costs, and support shipment profitability improvement.
• Negotiate freight rates periodically and monitor shipping costs to ensure cost efficiency.
• Oversee the end-to-end export process, from booking to shipment delivery, including vessel/flight schedules, space availability, rollover, and delays.
• Coordinate and supervise the Export team, including Customer Service, Documentation, and Operations.
• Prepare and monitor operational KPI reports, including OTD, lead time, shipment volume, profitability, and customer satisfaction.
• Develop and improve export SOPs, provide coaching, and evaluate team performance.
• Prepare Delivery Orders (DO) based on Sales Orders (SO) and coordinate shipping instructions with forwarding agents and Warehouse.
• Prepare and verify export documentation, including Packing List, Invoice, PEB, B/L or AWB, Certificate of Origin/GSP, Certificate of Analysis, and Marine Cargo Insurance documents.
• Review draft B/L and ensure the accuracy and completeness of export documents in coordination with forwarding agents and Customs.
• Prepare and submit required export documents for customer collection through banks and coordinate document delivery via courier services.
• Prepare prior notice and pre-shipment advice for customers, particularly shipments to the USA.
• Maintain proper documentation and records of export transactions and process payment requests for export-related charges.

Job description

Prepare and monitor OPEX, control export operational costs, and support shipment profitability improvement.

Negotiate freight rates periodically and monitor shipping costs to ensure cost efficiency.

Oversee the end-to-end export process, from booking to shipment delivery, including vessel/flight schedules, space availability, rollover, and delays.

Coordinate and supervise the Export team, including Customer Service, Documentation, and Operations.

Prepare and monitor operational KPI reports, including OTD, lead time, shipment volume, profitability, and customer satisfaction.

Develop and improve export SOPs, provide coaching, and evaluate team performance.

Prepare Delivery Orders (DO) based on Sales Orders (SO) and coordinate shipping instructions with forwarding agents and Warehouse.

Prepare and verify export documentation, including Packing List, Invoice, PEB, B/L or AWB, Certificate of Origin/GSP, Certificate of Analysis, and Marine Cargo Insurance documents.

Review draft B/L and ensure the accuracy and completeness of export documents in coordination with forwarding agents and Customs.

Prepare and submit required export documents for customer collection through banks and coordinate document delivery via courier services.

Prepare prior notice and pre-shipment advice for customers, particularly shipments to the USA.

Maintain proper documentation and records of export transactions and process payment requests for export-related charges.

Placement in Head Office, Cideng, Central Jakarta

Qualifications :

Bachelor's Degree in Business Administration, Economics, Management, or a related field.

Minimum 6 years of experience as an Export Supervisor or in a similar export logistics role.

Familiar with SAP and Microsoft Office applications, especially Ms. Excel.

Strong knowledge of export documentation, shipping processes, customs clearance, and international trade regulations.

Fluent in English, both written and spoken.

Excellent communication skills with the ability to collaborate effectively across departments.

Honest, disciplined, detail-oriented, and proactive.

Able to work independently while managing multiple priorities in a fast-paced environment.

We are the leading Indonesian Manufacture in Aromatic Chemicals, Natural Extracts and Essential Oils as well as exclusive distributor for leading multinational Food Ingredients Company. Currently we are looking for dynamic, highly motivated and bright candidates to be as part of our team