Executive, Order Management

Rolls-Royce plc; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Rolls-Royce plc in Jakarta is seeking an Executive, Order Management to lead end-to-end fulfilment of customer orders, ensuring timely, accurate delivery in line with contractual requirements.

You will coordinate with Sales, Finance, Aftersales, Logistics and suppliers, manage SAP order processing, documentation, and ensure compliant payments and shipment readiness.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Engineering or related field.
• 3–6 years’ experience in order management, sales operations or project administration in an engineering or technical environment.
• Solid understanding of commercial processes, order fulfilment workflows and contractual execution.
• Hands-on experience with SAP (SD/MM modules) for order processing, PR/PO creation, goods receipt and documentation.
• Ability to coordinate multiple stakeholders and manage deadlines across complex order cycles.
• Strong attention to detail and compliance awareness.
• Good verbal and written communication skills with internal and external stakeholders.

Responsibilities

• Coordinate order fulfilment activities from sales handover to final delivery with cross-functional teams.
• Create and manage order documentation in SAP and shared drives.
• Execute orders in full compliance with contractual scope, timelines and costs.
• Coordinate with Finance on down payments, stage payments and guarantees.
• Support goods movement processes and warehouse coordination for engine arrivals.
• Manage SAP PR/PO processes and third‑party item purchasing.
• Ensure secured payments prior to release or delivery with relevant parties.
• Issue shipping instructions and liaise with customers and factories on shipment readiness.
• Coordinate with freight forwarders on bookings and shipping documentation.
• Verify invoices and resolve discrepancies; manage LC documentation where needed.
• Collaborate with technical teams to ensure required documentation is available.
• Provide administrative support for ad-hoc assignments.

Skills

Order management

Stakeholder coordination

SAP SD/MM

Attention to detail

Communication skills

Independence

Education

Bachelor’s degree in Business/Supply Chain/Engineering

Tools

SAP

Job description

Job Description Location: Jakarta, Indonesia

Only candidates with the legal right to work in Indonesia will be considered. Please note that applicants without this eligibility will not be considered.

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Position Summary

We are looking for an Executive, Order Management to join our team in Jakarta. This role is essential in executing the end-to-end fulfilment of customer orders, ensuring timely, accurate and compliant delivery in alignment with contractual requirements. The incumbent will coordinate closely with internal and external stakeholders to manage non-technical, back-end processes for our engineered solutions.

What you will be doing

• Coordinate order fulfilment activities from sales handover to final delivery, engaging Sales, Sales Engineering, Finance, Aftersales, Logistics, factories, suppliers and contractors.
• Create, maintain and manage all required order documentation in shared drives and SAP (including sales order files, engine purchase orders, batch and serial number tracking).
• Execute orders in full compliance with contractual scope, timelines, cost obligations and customer requirements.
• Coordinate with Finance on down payments, stage payments and performance or bank guarantees in line with agreed payment terms.
• Support goods movement processes, including goods receipt in SAP and coordinating with warehouses for engine and accessory arrivals.
• Follow up on timely creation and issuance of purchase orders for third-party items; manage SAP PR/PO processes.
• Ensure secured payments (TT, LC, etc.) prior to release or delivery by working with Sales and relevant parties.
• Issue and manage shipping instructions and liaise with customers and factories to confirm shipment schedules and readiness.
• Coordinate with freight forwarders on bookings, shipping documentation (such as bills of lading) and tracking of shipments.
• Verify incoming invoices from factories, suppliers and forwarders; ensure completeness of delivery and accuracy of charges.
• Manage discrepancies, claims for missing parts or short shipments, and follow through on resolutions.
• Support LC (Letter of Credit) documentation preparation, amendments and liaise with Finance for final submission.
• Work with technical teams to ensure required technical documentation or certificates are available in accordance with contractual terms.
• Generate SAP packing lists and ensure timely dispatch of goods for local deliveries.
• Provide administrative and operational support for ad-hoc or special assignments as required.

Position requirements

• Essential: Bachelor’s degree in Business, Supply Chain, Engineering or a related discipline.
• 3-6 years' experience in order management, sales operations or project administration within an engineering, industrial or technical environment.
• Strong understanding of commercial processes, order fulfilment workflows and contractual execution.
• Hands-on experience with SAP (SD/MM modules preferred) for order processing, PR/PO creation, goods receipt and documentation.
• Ability to coordinate multiple stakeholders and manage deadlines across complex order cycles.
• Strong attention to detail, documentation accuracy and compliance awareness.
• Good verbal and written communication skills, with the ability to engage internal and external stakeholders effectively.
• Proactive, well-organized and able to work independently with minimal supervision.

Preferred Requirements

• Experience in power systems, heavy equipment, engineered solutions or related industries.
• Familiarity with Letters of Credit (LCs), shipping documentation and logistics coordination.
• Exposure to customer-facing roles or cross-functional collaboration environments.

About mtu Power Systems

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Type of Contract Permanent

Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs.

• Relocation assistance is not available for this position.