Executive Housekeeper - Svara Boutique Residences

Mazari Group; Provinsi Bali; Vor Ort; IDR 420.000.000 - 600.000.000; Vollzeit

Zusammenfassung

Mazari Group in Bali, Indonesia, seeks an experienced Executive Housekeeper to lead housekeeping operations at Svara Boutique Residences. You will oversee cleanliness, presentation, and hygiene across villas and guest facilities, delivering luxury standards.

Reporting to the Operational Manager, you will lead the team, manage staff rosters, inspections, inventory, and budgeting, while coordinating with Front Office, Maintenance, and other departments to ensure flawless guest readiness.

Qualifikationen

• Minimum 5 years of experience in housekeeping operations.
• 2–3 years in a managerial or supervisory role.
• Strong knowledge of luxury hospitality standards and cleanliness.
• Proven leadership and team development skills.
• Excellent coordination with multiple departments and bilingual communication.

Aufgaben

• Oversee daily housekeeping operations across all villas, public areas, gym facilities, and back-of-house areas.
• Develop and implement SOPs, checklists, and cleaning schedules to ensure luxury presentation.
• Lead and develop the Housekeeping team, manage manpower planning and rosters.
• Coordinate with Front Office, Maintenance, and other departments for villa readiness and VIP preparations.
• Manage inventory and budget for linen, amenities, and cleaning supplies while controlling costs.
• Ensure hygiene, safety, and compliance with standards and proper handling of chemicals.
• Monitor reports and provide updates and improvements to the Operational Manager.

Kenntnisse

Leadership

Team management

Budgeting

Inventory management

Quality control

Communication

Indonesian English

Ausbildung

Diploma or Bachelor's degree in Hospitality/Housekeeping Management

Jobbeschreibung

Mazari Group | Bali, Indonesia

Mazari Group is looking for an experienced and hands-on Executive Housekeeper to lead housekeeping operations at Svara Boutique Residences. You will take overall responsibility for maintaining the cleanliness, presentation, and hygiene of our villas and guest facilities, ensuring every space consistently meets luxury hospitality standards.

Reporting to the Operational Manager, you will lead the housekeeping team, drive operational excellence, maintain high service standards, and create an exceptional guest experience through strong leadership and attention to detail.

The Role

You will:

• Housekeeping Operations: Oversee daily housekeeping operations across all villas, public areas, gym facilities, private pool villas, and back-of-house areas, ensuring every space is clean, well-maintained, and guest-ready.
• Quality & Standards Control: Conduct regular inspections, maintain luxury presentation standards, and develop housekeeping SOPs, checklists, and cleaning schedules to ensure consistent service quality.
• Team Leadership & Development: Lead and develop the Housekeeping Supervisor and team, manage manpower planning and duty rosters, oversee training, and monitor team performance and productivity.
• Guest Experience & Coordination: Work closely with Front Office, Butler, Maintenance, and other operational departments to ensure smooth villa readiness, respond to guest requests, oversee VIP preparations, and support service recovery.
• Inventory & Cost Control: Manage linen, amenities, cleaning supplies, chemicals, uniforms, and equipment inventory. Prepare and monitor the housekeeping budget while controlling expenses and minimizing waste.
• Safety & Compliance: Ensure compliance with hygiene, sanitation, health, and safety standards, including the proper handling of cleaning chemicals, equipment, and guest lost and found items.
• Reporting & Administration: Monitor daily operational reports, inspection records, inventory reports, and team performance, providing regular updates and improvement recommendations to the Operational Manager.

What We're Looking For:

• Diploma or Bachelor's degree in Hospitality, Housekeeping Management, or a related field is preferred.
• Minimum 5 years of experience in housekeeping operations.
• At least 2–3 years of experience in a managerial or supervisory role, preferably in luxury villas, resorts, or boutique hotels.
• Strong knowledge of housekeeping operations, cleaning procedures, hygiene practices, and luxury hospitality standards.
• Proven leadership and team management skills, with the ability to develop and motivate a housekeeping team.
• Good understanding of inventory management, budgeting, and cost control.
• Strong attention to detail and the ability to maintain consistent quality standards.
• Excellent coordination and communication skills when working with different operational departments.
• Proactive, disciplined, reliable, and able to work under pressure.
• Flexible to work shifts, weekends, and public holidays.
• Good command of Bahasa Indonesia and English (written and spoken).

Why Mazari?

• Be part of a growing hospitality group. Join Mazari Group and contribute to the development of Svara Boutique Residences, delivering distinctive villa hospitality experiences in Bali.
• Lead luxury hospitality operations. Take ownership of housekeeping standards across villas, public areas, gym facilities, and private pool villas.
• Make an impact through leadership. Lead and develop your team while working closely with other operational departments to deliver seamless guest experiences.
• Grow with the business. Take an active role in improving operational standards, team performance, and service quality within a growing hospitality group.